BUSINESS SOLUTION MANAGER

AutoZone de México; Chihuahua; Presencial; MXN 344.115 - 516.173; Jornada completa

Descripción de la vacante

AutoZone de México is looking for a Business Solutions Manager (BSM) in Chihuahua to identify new prospects for ALLDATA products and provide tailored solutions. The role involves direct customer engagement, product demonstrations, and managing customer relationships effectively.

Candidates should have 3-5 years of sales or customer support experience, and a Bachelor’s degree is required. Join a team that values growth and a customer-first approach.

Formación

• 3-5 years of experience in sales or customer support.
• Ability to perform needs analysis and product demonstrations.
• Proficient in managing customer opportunity pipelines using CRM.

Responsabilidades

• Identify new prospects for ALLDATA products.
• Conduct customer visits and sales training.
• Collaborate on market opportunities with AutoZone business units.
• Perform market intelligence research and monitor industry trends.

Conocimientos

Sales/customer support experience

Consultative sales approach

Customer relationship management (CRM)

Educación

Bachelor's degree (BA, BS) or equivalent

Descripción del empleo

The Business Solutions Manager (BSM) is responsible for identifying new prospects that can benefit from ALLDATA products, following up on leads, and upselling additional products to existing customers in their market.

Position Responsibilities:

Complete customer visits and phone calls to perform discovery, needs analysis and provide product demonstrations.

Use a consultative sales approach to reach decision makers, properly assess the shop’s needs and match them with the right ALLDATA workflow solutions before closing the sale.

Conduct live product test drives and customer training as applicable for all products.

Record all activities/customer notes and manage customer opportunity pipeline within CRM with current and accurate data.

Work cross functionally to research and resolve customer issues. Collaborate on market opportunities with other AutoZone business units.

Perform ongoing product and sales training, gathering of market intelligence and monitoring industry trends.

Special projects/ad hoc upon request

Position Requirements:

• Level of Formal Education: A Bachelor's degree (BA, BS) or equivalent.
• Area of Study:
• Years of Experience: Three to five years.
• Type of Experience: sales/customer support experience

AutoZone de México is the leading retailer and distributor of automotive parts and accessories in the Americas. In Mexico, there are more than 800 stores; two distribution centers; one Store Support Center, the Centro de Apoyo a Tiendas (CAT) is located in Monterrey, México,; one Business and Technology Store Support Center (BTSSC) located in Chihuahua more than 16,000 AutoZoners nationwide.

Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

Job Info

• Job Identification 115285
• Posting Date 06/15/2026, 03:32 PM
• Job Schedule Full time
• Locations Ave Hemingway 11517-A, Chihuahua, CHIH, 31109, MX