Business Relationship Manager – IT Digital & Data

L'oreal Usa; Ciudad de México; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

L’Oréal in Mexico City seeks a strategic IT liaison to bridge Digital & Analytics with IT. You’ll translate business needs into IT initiatives, partner with stakeholders, and drive on-time, within-budget project delivery.

Fluency in English and Spanish is required, with background in CRM, eCommerce, or BI helping shape data-driven decisions. You’ll report to the CIO of Mexico and lead change efforts across Digital & Analytics, ensuring solutions align with business priorities and deliver

Formación

• An agile, analytical collaborator with a strong technical background and business acumen.

Responsabilidades

• Strategic Alignment: Translate complex business requirements from Digital & Analytics teams into actionable IT demands.
• Stakeholder Partnership: Build strong relationships with key stakeholders to align IT services with business priorities.
• Project Delivery: Collaborate with IT specialists to design, develop, and deliver solutions on time and within budget.
• Change Management: Lead change initiatives and technology adoption across Digital & Analytics units.

Conocimientos

Stakeholder management

Negotiation

Change management

Analytical thinking

Business acumen

English and Spanish fluency

Educación

Degree in IT, Computer Science, Business, or Marketing

Herramientas

BI tools

Data visualization tools

CRM platforms

eCommerce platforms

Descripción del empleo

Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

Reporting directly to the CIO of Mexico, you will act as the strategic interface between IT and our Corporate Digital and Data & Analytics business units.

• Strategic Alignment: Translate complex business requirements from Digital & Analytics teams into actionable IT demands.
• Stakeholder Partnership: Build strong relationships with key stakeholders to align IT services with business priorities.
• Project Delivery: Collaborate with IT specialists to design, develop, and deliver solutions on time and within budget.
• Change Management: Lead change initiatives and technology adoption across Digital & Analytics units.

We Are Looking For

An agile, analytical collaborator with a strong technical background and business acumen.

• Degree in IT, Computer Science, Business, or Marketing.
• Solid experience managing complex IT projects within Digital, CRM, eCommerce, or Data & Analytics (BI, data visualization).
• Proven track record of stakeholder management, negotiation, and change management.
• Fluency in English and Spanish is required; Consumer Goods or Retail experience is highly preferred.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while staying committed to making the world a more inclusive and better place. Today, L’Oréal includes over 9k experts in beauty tech, digital, data and e-comm. Championing Beauty Tech, we invent the beauty of the future.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.