Business Platform Analyst

Compucom; México; Presencial; MXN 1.122.334 - 1.496.445; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major Medical Expense Plan

Life insurance

Saving fund: 10% of your base salary

Christmas bonus averaging 30 days' pay

Grocery & Restaurant vouchers

Descripción de la vacante

A Global IT Services Company is seeking a Business Platform Operations Level II systems administrator in Mexico. The ideal candidate is an analytical individual who can manage essential IT operations, including the Marketplace Portal. Applicants should possess a Bachelor's degree in IT and have at least three years of experience in a related field. This full-time position offers competitive benefits, including a major medical expense plan and a Christmas bonus.

Formación

• 3+ years of experience in a related IT field.
• Experience interfacing with senior level executives, customers, and vendors.
• Proven ability to work in a fast-paced environment.

Responsabilidades

• Maintain essential IT operations including Marketplace Portal and Customer Pricing Tool.
• Manage enhancement projects and testing.
• Analyze client requests for portal customizations.

Conocimientos

Analytical skills

Attention to detail

Multitasking

Communication skills

Excel

Reporting skills

Educación

Bachelor’s Degree in IT or related field

Herramientas

Salesforce.com

Microsoft O365

HTML

Descripción del empleo

Job Summary

The Business Platform Operations level II is an experienced systems administrator who is eager to grow their technical skills on a worldwide stage.

The ideal candidate is an analytical individual with great attention to detail and an ability to multitask and shift priorities efficiently.

Duties and Responsibilities

• Maintain essential IT operations including Marketplace Portal, Customer Pricing Tool (CPT) and DIMS requests.


• Manage enhancement projects and testing.


• Analyze client requests for portal customizations, coordinate with CLP Developers when necessary to determine whether requests are viable, and work on next steps.


• Provide portal demos for potential new clients, catered to each client’s needs.


• Coordinate with B2B integration project stakeholders to ensure correct catalog feeds are available.


• Perform portal administration tasks, including user/user group/security group administration, permissions, policies, and research event errors.


• Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company.


• Coordinate to resolve business-critical portal-related issues.


• Enable faster and smarter business processes and implement analytics for meaningful insights.


• Partner with internal and external partners to communicate project status, activities, and achievements.


• Provide insights on requirements for new marketplace tool development and implementation.

Basic Qualifications

• Bachelor’s Degree or equivalent experience in IT, Systems Admin or related field.


• 3+ years of related experience


• Experience interfacing with senior level executives, customers, and vendors.


• In-depth knowledge of company operations, tact, and excellent communication skills.


• Proven ability to work and interact in a fast-paced environment and solid level of comfort with multitasking.


• Excellent analytical, reporting, data manipulation, and business intelligence skills.


• Ability to provide leadership and direction to peers.


• Proficiency in Excel, PowerPoint, and other Microsoft Office applications.


• Basic knowledge of Salesforce.com.


• Basic knowledge of B2B systems including Ariba, Coupa, Service Now, Oracle, etc.


• Comprehensive spoken and written English

Preferred Qualifications

• Experience with or knowledge of HTML.


• Experience in project management and application design and integration.


• Experience with Microsoft O365.


• Knowledge of DIMS, .NET, XCP, PAT and other internal tools.


• Advanced knowledge of B2B systems including Ariba, Coupa, Service Now, Oracle, etc.


• Advanced knowledge of Salesforce.com.

We offer

• Major Medical Expense Plan


• Life insurance


• Saving fund: 10% of your base salary


• Christmas bonus averaging 30 days' pay for every year


• Grocery & Restaurant vouchers

If you are interested, please send your resume in English

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting