BPM Manager

Ravh-IT; Región Centro; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

TCS in Guadalajara, Mexico seeks an experienced BPM Manager to lead process transformation and optimization across Banking, Capital Markets, or Asset Management environments.

The ideal candidate has 10+ years in BPM, process re-engineering, and change management, with proven ability to drive cross-functional initiatives and deliver measurable improvements.

Formación

• 10–15+ years of experience in process transformation, BPM, operations consulting, business analysis, or process optimization.
• Experience leading multiple process improvement workstreams or end-to-end transformation initiatives.
• Strong knowledge of BPM methodologies, process mapping, process modeling, and workflow design.
• Proven experience in process re-engineering and continuous improvement.
• Strong ability to analyze complex processes and develop effective future-state solutions.
• Experience using KPIs, metrics, and data analysis to drive process improvements.
• Experience partnering with both business and IT/technology teams on transformation initiatives.
• Experience documenting and prioritizing business requirements and/or user stories.
• Experience working in Agile environments and applying change management practices.
• Strong stakeholder management, communication, analytical, and problem-solving skills.
• Experience in Banking, Capital Markets, or Asset Management is highly preferred.

Responsabilidades

• Lead business process transformation, process optimization, and continuous improvement initiatives across Banking, Capital Markets, or Asset Management environments.
• Engage effectively with business and technology stakeholders to deliver end-to-end transformations.

Conocimientos

BPM

Process Transformation

Process Re-engineering

Process Mapping & Modeling

Continuous Improvement

Workflow Design

Lean Six Sigma

Design Thinking

Business Analysis

Requirements Gathering

Agile

Change Management

KPI & Metrics

RPA

Process Automation

Stakeholder Management

Banking

Capital Markets

Asset Management

Descripción del empleo

Job Title: BPM Manager

Client: TCS

Location: Guadalajara, Mexico

Experience: 10+ years

Industry: Banking / Capital Markets / Asset Management

Job Summary

We are seeking an experienced BPM Manager to lead business process transformation, process optimization, and continuous improvement initiatives across Banking, Capital Markets, or Asset Management environments. The ideal candidate will have strong expertise in Business Process Management, process re-engineering, workflow design, and end-to-end transformation, with the ability to lead multiple workstreams and engage effectively with business and technology stakeholders.

Required Qualifications

10–15+ years of experience in process transformation, Business Process Management, operations consulting, business analysis, or process optimization. Experience leading multiple process improvement workstreams or end-to-end transformation initiatives . Strong knowledge of BPM methodologies, process mapping, process modeling, and workflow design . Proven experience in process re-engineering and continuous improvement . Strong ability to analyze complex processes and develop effective future-state solutions. Experience using KPIs, metrics, and data analysis to drive process improvements. Experience partnering with both business and IT/technology teams on transformation initiatives. Experience documenting and prioritizing business requirements and/or user stories . Experience working in Agile environments and applying change management practices. Strong stakeholder management, communication, analytical, and problem-solving skills. Experience in Banking, Capital Markets, or Asset Management is highly preferred.

Preferred Qualifications

Experience in Management Consulting or Transformation Leadership . Lean Six Sigma Black Belt or equivalent process improvement certification. Hands-on experience with Human-Centered Design and/or Design Thinking frameworks. Strong understanding of end-to-end Business Process Management frameworks . Experience implementing workflow automation, RPA, or digital process solutions . Experience working with large-scale transformation programs or portfolios. Strong ability to create compelling visual presentations, process documentation, and executive-level recommendations .

Key Skills

Business Process Management (BPM) | Process Transformation | Process Re-engineering | Process Mapping & Modeling | Continuous Improvement | Workflow Design | Lean Six Sigma | Design Thinking | Business Analysis | Requirements Gathering | Agile | Change Management | KPI & Metrics | RPA | Process Automation | Stakeholder Management | Banking | Capital Markets | Asset Management