Billing & Collections Specialist

Steel Carriers S.A. de C.V.; Apodaca; Presencial; MXN 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly performance bonus

Autonomy

Paid training

Descripción de la vacante

Steel Carriers S.A. de C.V. seeks a billing and collections specialist to own the revenue cycle from invoicing to cash collection, including resolving short-pays and disputes with U.S.

clients in English. You will upload invoices to portals, manage the requirements matrix, and maintain accurate account files. You will oversee the full collections cycle, reconcile payments, and deliver a weekly leadership report on invoiced, collected, committed, and stuck items.

Formación

• 2+ years in billing and collections, including phone collections with U.S. clients.
• Fluent English (C1+); interview conducted in English.
• Experience disputing short-pays, deductions, and portal-rejected invoices.
• Proficient in QuickBooks or equivalent ERP; intermediate-advanced Excel.

Responsabilidades

• Invoice for all group companies and upload to client portals with correct entity, POD, CFDI 4.0 requirements.
• Run full collections cycle: weekly aging, calls and emails to U.S. clients and brokers, disputes, payment plans, follow-up to deposit.
• Reconcile and apply incoming payments (remittances, ACH, factoring).
• Build each account file: payment promises, dispute history, AP contacts; deliver weekly leadership report detailing invoiced, collected, committed, stuck and reasons.

Conocimientos

Billing & collections

Phone collections (US)

English (C1+)

Excel (intermediate-advanced)

QuickBooks / ERP

Herramientas

Coupa

Ariba

Broker portals

Descripción del empleo

The role

Sole owner of the group's revenue cycle: from delivered load to clean invoice, from invoice to collections call, from call to money in the bank. You invoice, you upload to portals, you collect — and when a Chicago broker short-pays an invoice, you pick up the phone, fight it, and resolve it in English without escalating to management.

What you'll do

• Invoice for all three group companies: QuickBooks (U.S. entities) — correct entity, POD attached, zero errors and CFDI 4.0 with complementos de pago (Mexican entity)
• Upload invoices to each client's portal and own the requirements matrix per client (formats, attachments, deadlines, rejections)
• Run the group's full collections cycle: weekly aging, calls and emails to U.S. clients and brokers, short-pay and deduction disputes, payment plan negotiations, follow-up to deposit
• Reconcile and apply incoming payments (remittances, ACH, factoring)
• Build each account's file: payment promises, dispute history, AP contacts
• Deliver a weekly report to leadership: invoiced, collected, committed, stuck — and why

What you need

• Fluent conversational English (C1+) — the interview is conducted in English and the job happens on the phone with U.S. AP departments daily
• 2+ years in billing AND collections, including phone collections with U.S. clients
• Hands-on experience disputing short-pays, deductions, and portal-rejected invoices
• QuickBooks or equivalent ERP; intermediate-advanced Excel
• Firm on the money, smooth on the relationship

Nice to have:

3PL / U.S. freight broker back-office experience, client portals (Coupa, Ariba, broker portals), factoring, TMS (Ditat or similar).

What we offer

• Weekly performance bonus with clear rules and objective scoring; total potential $27,000–$31,000 MXN
• Monday–Friday from 7 am to 4 pm and Saturdays from 8 am to 2 pm
• Real autonomy and a direct line to leadership
• Paid training on our systems (TMS + accounting) during onboarding