Billing Analyst

SGS; Ciudad de México; Hybrid; MXN 223,200 - 334,800; Full time

Benefits offered by this job

Superior benefits package

Opportunities for continuous learning

Supportive work environment

Job summary

SGS, the world’s leading testing and inspection company, is hiring a Billing Analyst in Mexico City. The role involves validating billing adjustments and resolving discrepancies while providing excellent customer service. Candidates should have strong problem-solving skills and be proficient in English, with a background in B2C billing or collections preferred. This full-time position offers a hybrid work environment and opportunities for career growth.

Qualifications

• Advanced English proficiency is required.
• At least 1 year of experience in B2C, billing, or collections.
• Ability to learn new concepts.

Responsibilities

• Validate requested billing adjustments.
• Resolve invoice discrepancies.
• Assist B2C and billing teams.

Skills

Critical thinking

Problem-solving

Customer service

Communication

Education

Advanced English proficiency

1 year experience in B2C or billing

Tools

Oracle

Job description

Company Description

We are SGS – the world’s leading testing, inspection and certification company. Recognized as the global benchmark for quality and integrity, our 93,000 employees operate a network of 2,600 offices and laboratories worldwide, working together to enable a better, safer, and more interconnected world.

Job Description

• Validate requested billing adjustments.
• Resolve invoice discrepancies using critical thinking and problem-solving skills.
• Assist the B2C and billing teams with MEC activities.
• Support in-scope billing activities daily.
• Provide excellent customer service through verbal and written communication.

Qualifications

• Advanced English proficiency.
• At least 1 year of experience in B2C, billing, or collections.
• Ability and aptitude for learning new concepts.
• Experience with Oracle is desirable.

Additional Information

• Hybrid workplace environment.
• Superior benefits package.
• Supportive and collaborative work environment.
• Opportunities for continuous learning and career growth.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Finance

Industries

• Retail Office Equipment, Consumer Services, Oil and Gas

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Location: Mexico City Metropolitan Area

Posted 3 weeks ago