Bilingual Panel Relations Specialist

The Nielsen Company; Región Centro; Híbrido; MXN 551.000 - 895.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life Insurance

Major Medical Expense Insurance

12 days vacation after year 1

9% Food Stamps

13% Savings Fund

50% Vacation Bonus

Workplace Computer Equipment

Descripción de la vacante

The Nielsen Company is seeking a motivated call-center professional to conduct basic phone surveys and support data collection across the US in a hybrid in-office and remote setting. You will engage respondents and ensure data quality while delivering strong customer service.

This role requires fluency in English and Spanish, a high school diploma or equivalent, and a willingness to meet performance and quality standards. No prior experience is required and training will be provided.

Formación

• High school diploma or equivalent work experience.
• Fluency in both English and Spanish (written and verbal) is essential.
• No experience required

Responsabilidades

• Conduct phone surveys and collect data
• Provide exceptional customer service
• Maintain confidentiality of information
• Meet performance and quality standards
• Troubleshoot basic technical issues

Conocimientos

Bilingual EN/ES

Educación

High school diploma

Descripción del empleo

The Nielsen Company is seeking a motivated call-center professional to conduct basic phone surveys and support data collection across the US in a hybrid in-office and remote setting. You will engage respondents and ensure data quality while delivering strong customer service.

This role requires fluency in English and Spanish, a high school diploma or equivalent, and a willingness to meet performance and quality standards. No prior experience is required and training will be provided.