Bilingual Medical CSR - Ensenada On-site

Zventus; Ensenada; On-site; MXN 180,000 - 260,000; Full time

Benefits offered by this job

Weekly payment

Benefits from hire date

Additional time off beyond required by

Seniority-based gifts

Wholesale store membership sponsorship

Telehealth and Wellness events

Birthday bonus

Internal education & training programs

Sponsored lunch or snacks

Job summary

Zventus is hiring for a permanent on-site position at the Zventus Center Of Excellence Location in Ensenada, Baja California. The role requires fluency in English and Spanish and involves data entry and customer service responsibilities during a Monday–Friday schedule with weekly payment.

Benefits start on hire date, plus additional perks and training programs. The candidate should have a High School or College education and proficiency in Microsoft Office.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Proven experience in customer service.
• Bilingual in English and Spanish (B2 or higher).
• Excellent communication and analytical problem-solving skills.
• Experience in medical accounts is a plus, but not required.

Responsibilities

• Handle data entry tasks and inbound calls.
• Assist customers with inquiries and provide solutions.
• Utilize Microsoft Office to document interactions.
• Maintain accurate records and update systems as needed.

Skills

MS Office

Customer Service

Bilingual English/Spanish

Communication

Analytical Thinking

Education

High School or College

Job description

Zventus is hiring for a permanent on-site position at the Zventus Center Of Excellence Location in Ensenada, Baja California. The role requires fluency in English and Spanish and involves data entry and customer service responsibilities during a Monday–Friday schedule with weekly payment.

Benefits start on hire date, plus additional perks and training programs. The candidate should have a High School or College education and proficiency in Microsoft Office.