Medical Customer Service Representative

La familia presenta; Ensenada; Presencial; MXN 134.000 - 201.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly payment

Additional time off

Weekly grocery vouchers

Meal subsidy

Prescription glasses benefit

Birthday bonus

Career growth opportunities

Professional training programs

Descripción de la vacante

A premier service provider in Ensenada is seeking candidates for a full-time, on-site position. Ideal applicants will have proficiency in Microsoft Office and typing skills of 35+ WPM. Strong customer service experience and bilingual skills in English and Spanish are essential. This role offers a Monday to Friday schedule, weekly payment, and various benefits including additional time off, grocery vouchers, and professional training programs. Applicants outside the specified location will not be considered.

Formación

• Ability to communicate effectively in both English and Spanish (B2 or higher).
• Experience in medical accounts is a plus.
• Strong critical thinking and problem-solving skills.
• Proven experience in customer service.
• Proficient in both English and Spanish (B2 or higher).
• Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills).
• Experience in medical accounts is a plus, but not required.

Conocimientos

Proficiency in Microsoft Office

Typing skills 35+ WPM

Customer service experience

Bilingual (English and Spanish)

Excellent communication skills

Analytical abilities

Herramientas

Microsoft Office (Word, Excel, Outlook)

Typing 35+ WPM

Descripción del empleo

Overview

Qualifications

• Permanent / Full-time position on-site
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Typing skills 35+ WPM
• Proven experience in customer service
• Proficient in both English and Spanish (B2 or higher)
• Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills)
• Experience in medical accounts is a plus, but not required

Employment Details & Location

• Employment Type: On-site at the Zventus Center of Excellence
• Location: Ensenada, B.C. - Candidates who are not in this location will be rejected
• Please submit your CV in English

Benefits & Schedule

• Monday to Friday schedule
• Weekly payment
• By law benefits starting on your hire date
• Additional Time Off beyond those required by law
• Weekly grocery vouchers (vales de despensa Pluxee)
• Meal subsidy ($1000 MXN Monthly) via voucher card
• Appreciation gifts based on seniority
• Wholesale store membership sponsorship
• Telehealth and Wellness events and activities
• Prescription glasses benefit
• Birthday bonus, and more great appreciation benefits
• Internal education & professional training programs
• Career growth opportunities
• Monthly events with sponsored lunch or snacks.

Schedule

Monday to Friday, 7 AM to 5 PM PT