Pool & Bar Supervisor

Hyatt; Cabo San Lucas; Presencial; MXN 558.867 - 931.445; Jornada completa

Descripción de la vacante

An established industry player is seeking a Beach Club Restaurant Supervisor to oversee daily operations and ensure exceptional guest experiences. This role involves leading a dedicated team, managing reservations, and maintaining a vibrant atmosphere. With a focus on high service standards, the Supervisor will also handle guest inquiries and ensure compliance with health and safety regulations. This is an exciting opportunity to work in a dynamic environment where your leadership and customer service skills will shine, making a significant impact on guest satisfaction and team performance.

Formación

• 2+ years of experience in a restaurant or beach club setting.
• Strong knowledge of food and beverage service and hospitality best practices.

Responsabilidades

• Supervise daily restaurant operations ensuring efficient service.
• Assist in training new employees on service standards and protocols.
• Monitor stock levels and ensure compliance with health regulations.

Conocimientos

Leadership Skills

Communication Skills

Problem-Solving Skills

Customer Service

Multitasking

Educación

Diploma in Hospitality

Degree in Restaurant Management

Herramientas

POS Systems

Descripción del empleo

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The Beach Club Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, and maintaining high service standards. This role involves supervising and supporting the restaurant team, coordinating with the kitchen, managing reservations, and ensuring a clean and inviting atmosphere. The Supervisor also assists in training staff, handling guest inquiries, and ensuring compliance with health and safety regulations.

Key Responsibilities

Operations & Guest Service

• Supervise daily restaurant operations to ensure efficient and smooth service.
• Maintain a welcoming and lively beach club atmosphere while ensuring top-quality service.
• Assist in seating arrangements, table management, and reservations to optimize guest flow.
• Address guest inquiries, complaints, and special requests professionally and promptly.
• Support the implementation of promotions, special events, and entertainment programs.
  
  

Team Leadership & Training

• Supervise, motivate, and guide the restaurant team, ensuring high performance and professionalism.
• Assist in training new employees on service standards, menu knowledge, and health and safety protocols.
• Conduct daily pre-shift briefings to communicate goals, expectations, and updates.
• Foster a positive work environment, encouraging teamwork and excellent customer service.
  
  

Inventory & Cost Control

• Monitor stock levels of food, beverages, and restaurant supplies, ensuring adequate inventory.
• Assist in minimizing waste, controlling costs, and maintaining efficient stock usage.
• Ensure accurate handling of billing, cash, and POS transactions.
  
  

Health, Safety & Compliance

• Ensure adherence to hygiene, sanitation, and safety regulations.
• Monitor restaurant cleanliness, ensuring tables, bar areas, and equipment are well-maintained.
• Enforce compliance with company policies, brand standards, and emergency procedures.
• Diploma or degree in Hospitality, Restaurant Management, or a related field preferred.
• 2+ years of experience in a restaurant or beach club setting, with at least 1 year in a supervisory role within a luxury hotel.
• Strong knowledge of food and beverage service, restaurant operations, and hospitality best practices.
• Excellent leadership, communication, and problem-solving skills.
• Ability to multitask and thrive in a fast-paced, outdoor environment.
• Experience with POS systems and basic financial reporting

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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