Banking Client Relations Manager

HSBC Global Services Limited; Ciudad de México; Presencial; MXN 600.000 - 800.000; Jornada completa

Descripción de la vacante

HSBC Global Services Limited in Mexico City is seeking a Relationship Services Manager (RSM) within the Wholesale Client Services team to oversee client servicing across Global Banking and Commercial Banking. You will partner with the Local Relationship Manager to grow client relationships and act as the primary contact for clients and internal colleagues to ensure smooth delivery of solutions.

You will maintain internal controls, manage documentation for approvals, monitor credit-related

Formación

• Solid understanding of Banking operations and its products / services.
• Relevant work experience supporting Relationship Managers or Sales teams in a financial institution.
• Credit application and credit monitoring experience (minimum 2 years).
• Ability to manage varied workload, prioritise under pressure.
• Ability to build relationships across Business units.
• Strong commercial, influencing, and interpersonal skills.
• Ability to lead and manage teams across geographies.

Responsabilidades

• Draft reports, letters, memos, and assist in preparation of performance reports and ad hoc requests for Relationship Managers.
• Compile internal returns / analysis in support of the team.
• Support Relationship Managers by undertaking ad hoc tasks and timely responses to client queries.
• Develop a trusted network with Banking staff, client servicing teams, product teams and operations.

Conocimientos

Banking operations

Relationship management

Credit monitoring

Interpersonal skills

Negotiation

Communication

Operational risk

Descripción del empleo

HSBC Global Services Limited in Mexico City is seeking a Relationship Services Manager (RSM) within the Wholesale Client Services team to oversee client servicing across Global Banking and Commercial Banking. You will partner with the Local Relationship Manager to grow client relationships and act as the primary contact for clients and internal colleagues to ensure smooth delivery of solutions.

You will maintain internal controls, manage documentation for approvals, monitor credit-related