Banamex Asesor de Tarjetas de Crédito CT TORREON

Citigroup Inc.; Torreón; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Citigroup Inc. in Torreón is seeking an entry-level Field Sales Representative to deliver customer service and meet sales targets for financial products within the assigned district, coordinating with the Consumer Sales Team to build lasting client relationships and identify suitable financial solutions.

You will establish and maintain accounts, cross-sell a broad product set, stay updated on regulations, and strive to exceed targets while upholding Citi’s compliance standards.

Formación

• 2-4 years of relevant experience in financial sales.
• Proficient computer and technology skills.
• Clear and concise written and verbal communication.
• Working knowledge of relevant financial regulations.
• Effective problem-solving and negotiation skills.
• Demonstrated influencing and relationship management abilities.

Responsabilidades

• Establish and maintain high value accounts by providing expert and professional advice and promoting high level portfolios and other financial products.
• Cross-sell an expansive set of products and services to existing customers through tailored offers.
• Analyze client interests, problems, and potential needs for new products and services.
• Process service requests to achieve transfers with a low rate of rejections in customer certifications.
• Develop product knowledge and stay current on applicable regulations through internal training.
• Achieve or exceed sales targets set by management.
• Adhere to laws governing Telesales practices in a complex sales environment.
• Assess risk and uphold Citi's reputation by driving compliance with laws, rules and regulations.

Conocimientos

Sales experience

Financial sales

Communication skills

Regulatory knowledge

Problem-solving

Negotiation

Relationship management

Computer skills

Educación

High School diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

The Field Sales Representative is an entry-level position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales Team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.

Responsibilities

• Establish and maintain high value accounts by providing expert and professional advice and promoting high level portfolios and other financial products
• Perform the necessary processes, procedures and verbal dialogues to effectively customize offers and cross sell an expansive set of products and services to existing customers
• Analyze new and existing client interests, problems, and potential need for new products and services
• Receive and process service requests for clients to achieve their transfer and have a low percentage of rejections in customer certifications
• Develop and maintain product and service knowledge as well as remain current on applicable regulations by attending internal training programs
• Achieve or exceed decided sales targets set by management
• Adhere to strict laws and regulations governing Telesales practices in a complex sales environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-4 years of relevant experience
• Previous experience in financial sales preferred
• Proficient computer and technology skills
• Consistently demonstrates clear and concise written and verbal communication
• Working knowledge of relevant financial regulations
• Effective problem-solving and negotiation skills
• Demonstrated Influencing and relationship management skills

Education

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Consumer Sales

Job Family

Field Sales

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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