Automation & Data Analyst Customer Support (Python,Power BI)

HP; Las Fuentes; On-site; MXN 360,000 - 520,000; Full time

Job summary

HP, Inc. is seeking an experienced Customer Support - Data Automation Analyst (Intermediate) to enhance data flows and automate processes in a finance context.

The role emphasizes Python scripting, Pandas data processing, and maintaining Power Automate/workflows to support accurate financial tracking and month-end close. You will collaborate with internal stakeholders to implement improvements, troubleshoot, and maintain clear documentation while ensuring data accuracy across multiple systems

Qualifications

• 2-4 years of professional experience in data processing and automation.
• Bachelor's degree in Information Technology, CS, Engineering, or data analytics.
• Proficient with Python, Pandas, Excel, Power Automate, and Power BI.

Responsibilities

• Data Automation & Optimization: Develop and maintain automation for routine data flows using established tools and processes.
• Script Maintenance: Monitor, troubleshoot, and update existing Python scripts, Power Automate flows, and other data processing integrations.
• Process Improvement: Identify recurring manual tasks and contribute to automation projects and process enhancements.
• Customer Support: Assist internal customers with data requests, investigate issues, and communicate progress and resolutions clearly.
• Data Validation & Reconciliation: Collect and follow up on missing data, perform checks and reconciliations, monitor data quality, and investigate discrepancies.
• Month-End Support: Complete assigned data processing and validation activities, follow up on outstanding items, and support month-end close through completion.
• Documentation: Maintain clear documentation of scripts, workflows, checks, and troubleshooting steps.

Skills

Excel

Formulas

Pivot tables

Data validation

Python

Pandas

Power Automate

Power Query

Power BI

Finance basics

Azure

Education

Bachelor's degree in Information Technology or related field

Tools

Power Automate

Power Query

Power BI

Azure

Job description

HP, Inc. is seeking an experienced Customer Support - Data Automation Analyst (Intermediate) to enhance data flows and automate processes in a finance context.

The role emphasizes Python scripting, Pandas data processing, and maintaining Power Automate/workflows to support accurate financial tracking and month-end close. You will collaborate with internal stakeholders to implement improvements, troubleshoot, and maintain clear documentation while ensuring data accuracy across multiple systems