Atlassian / Jira administrator

Golabs Tech; Mexicali; Remote; MXN 1,237,000 - 1,855,000; Full time

Benefits offered by this job

Remote LATAM opportunity

USD salary

Job summary

Golabs Tech is seeking an experienced Atlassian / Jira Administrator to support an enterprise client with Jira migrations, an M&A integration program, and ongoing IT support. The role focuses on migrating three Atlassian environments to the Enterprise Jira Cloud, building a restricted Jira project for acquisition integration, and providing Jira administration.

You will collaborate with the client’s internal Atlassian team to validate configurations, implement security controls, and ensure a

Qualifications

• Proven experience administering Atlassian Jira Cloud and Jira Server/Data Center.
• Hands-on experience with Jira Server-to-Cloud migrations.
• Experience with Cloud-to-Cloud Jira migrations.
• Strong knowledge of Jira project configuration, workflows, permissions, issue types, fields, and dashboards.
• Experience with Jira Service Management and IT support ticket queues.

Responsibilities

• Migrate three Atlassian environments into the Enterprise Jira Cloud site.
• Configure a restricted Jira project for acquisition integration with workflows, fields, permissions, and dashboards.
• Create a reusable project template for future acquisitions and integrations.
• Coordinate with stakeholders, ensure security/compliance, and manage access controls.

Skills

Jira Cloud

Jira Server/Data Center

Migrations

Jira Service Management

IT Support

Workflows

Permissions

Dashboards

Project configuration

Job description

Atlassian / Jira Administrator – Migrations & M&A Integration

Location:ONLY LATAM
Engagement: Contractor · Full-time or Deliverables / Project-based
Contract Duration: 90 days minimum, with possibility of extension
Client Industry: Construction Technology / Enterprise Software

About the Role

We are looking for an experienced Atlassian / Jira Administrator to support an enterprise client with multiple Jira migrations, an M&A integration project, and ongoing IT support.

The role will focus primarily on migrating three Atlassian environments into the client's existing Enterprise Jira Cloud site, building a restricted Jira project for an acquisition integration program, and providing Jira administration and IT support coverage as needed.

This is a hands-on role requiring experience with Jira Server-to-Cloud and Cloud-to-Cloud migrations, project configuration, permissions, workflows, and Jira Service Management. The administrator will work closely with the client's internal Atlassian team to coordinate migration activities, validate configurations, and ensure a smooth transition.

Scope of Work

1. Jira Migrations

Execute three migrations into the client's existing Enterprise Jira Cloud environment.

Lead discovery of source environments, including users, projects, applications, issues, and attachments.

Develop migration plans and perform sandbox test migrations before production cutover.

Coordinate user validation, production migrations, stabilization, cleanup, and documentation.

Support the migration of a self-hosted Jira Server environment containing approximately 34,570 issues, 10 projects, and 6.4 GB of attachments.

Prioritize the legacy Jira Server migration, which has a fixed deadline of December 31, 2026.

2. M&A Integration Project Build

Configure a restricted, company-managed Jira project within the existing Enterprise Jira Cloud site.

Set up workflows, custom fields, issue types, permissions, and dashboards.

Create a reusable project template for future acquisition integrations.

Enable tracking of milestones, dependencies, risks, and decisions.

Coordinate with stakeholders and follow security, legal, and access-control requirements before implementation.

Handle Jira administration tickets, including access requests, permission changes, workflow updates, and automation fixes.

Provide general IT service desk support through Jira Service Management.

Follow the client's ticket prioritization and service-level guidelines.

Balance support responsibilities with migration and project delivery priorities.

Requirements

Proven experience administering Atlassian Jira Cloud and Jira Server/Data Center.

Hands-on experience with Jira Server-to-Cloud migrations.

Experience with Cloud-to-Cloud Jira migrations.

Strong knowledge of Jira project configuration, workflows, permissions, issue types, fields, and dashboards.

Experience with Jira Service Management and IT support ticket queues.

Ability to plan and execute migrations, including discovery, testing, cutover, and post-migration stabilization.

Experience working with restricted-access projects and confidential business information.

Strong organizational and troubleshooting skills, with the ability to manage competing priorities and deadlines.

Clear communication skills and experience collaborating with technical teams and business stakeholders.

Availability to start as soon as possible and commit to at least 90 days.

Nice to Have

Experience supporting enterprise Jira environments with multiple projects and applications.

Experience with Jira migrations involving large issue volumes and attachments.

Familiarity with federated sign-in and enterprise access management.

Experience supporting M&A integration programs or other confidential enterprise initiatives.

Experience documenting migration procedures and training internal administrators or end users.

Why Join Us?

100% remote opportunity for LATAM-based professionals.

Compensation paid in USD.

Opportunity to work on enterprise-level Atlassian migrations and a strategic M&A integration program.

Initial 90-day engagement with the possibility of extension.

Collaboration with an established enterprise technology team on high-impact projects.