Director, Technology Project Management

Jones Lang LaSalle Incorporated; Jalisco; Híbrido; MXN 1.100.000 - 1.500.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle Incorporated is seeking a Director of Technology Project Management to lead IT configuration management initiatives in a global enterprise. You will drive multi-team deployments, align with security and infrastructure, and leverage AI-driven tooling to optimize planning and reporting.

The role requires strong stakeholder engagement, executive-level communication, and experience delivering complex programs across distributed teams in a fast-paced environment.

Formación

• 5+ years of IT project management experience in enterprise environments.
• Experience managing infrastructure, configuration management, or application deployment projects.

Responsabilidades

• Oversee multiple concurrent IT configuration management projects across 60,000+ endpoints.
• Develop project plans with timelines, resources, risks, and success metrics.

Conocimientos

IT PM

Infrastructure management

Stakeholder management

Data analysis

AI tools

Educación

PMP/PRINCE2

Herramientas

ServiceNow

SCCM

Intune

Active Directory

JAMF

Power BI

Excel

Descripción del empleo

Director, Technology Project Management page is loaded## Director, Technology Project Managementremote type: Remotelocations: Jalisco,MEXtime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ533848**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Configuration Management Project Manager****Summary**JLL Technologies is seeking an experienced IT Project Manager for IT Configuration Management to join our Global Configuration Management team within the Digital Workspace Services group. This full-time position, based in our Mexico Center of Excellence (COE), will support a global environment of approximately 60,000 Windows workstations, including about 600 AWS Workspace virtual environments.This role will oversee application lifecycle management, software deployments, system health maintenance, and infrastructure projects. The Project Manager will coordinate cross-functional teams to ensure successful delivery of configuration management projects ranging from routine application updates to large-scale enterprise deployments. A key aspect of this role is leveraging modern AI tools, such as ChatGPT, to enhance productivity, automate repetitive tasks, generate documentation, and provide data-driven insights.**Responsibilities**Primary Responsibilities:* Oversee multiple concurrent projects using established project management methodologies (Agile, Waterfall, or hybrid approaches as appropriate) of varying scope and complexity, from small application updates to enterprise-wide deployment initiatives across 60,000+ endpoints.* Develop comprehensive project plans including timelines, resource allocation, risk mitigation strategies, and success metrics for configuration management activities.* Coordinate with Configuration Management, Infrastructure, Security, Application, and business stakeholder teams to prioritize and execute project deliverables.* Establish and track key performance indicators (KPIs) and service level agreements (SLAs) for configuration management operations and projects.* Provide executive-level status reporting on project progress, resource utilization, risks, issues, and mitigation strategies across multiple concurrent initiatives.* Facilitate stakeholder communication and alignment across global teams to ensure coordinated project execution and deployment activities.* Identify process improvement opportunities and implement best practices for application deployment, system maintenance, and configuration workflows.* Conduct regular project status meetings, maintain project documentation, and manage change control processes throughout the project lifecycle.* Identify and escalate project risks, dependencies, and blockers; develop mitigation plans and contingency strategies to ensure successful delivery.* Participate in a follow-the-sun global support model for critical project escalations and milestone deliveries.* Mentor and guide team members on project management practices and configuration management processes.* Develop and maintain comprehensive project documentation including project charters, deployment plans, status reports, lessons learned, and post-implementation reviews.* Collaborate with Configuration Management teams on large-scale infrastructure projects, application rollouts, and technology lifecycle initiatives.* Maintain current knowledge of configuration management trends, deployment methodologies, and emerging technologies through professional development activities.* Ensure application health monitoring and system maintenance activities are incorporated into ongoing project planning and execution.* AI-Driven Project Optimization: Leverage generative AI tools (e.g., ChatGPT, Microsoft Copilot) to enhance project management effectiveness and strategic oversight by:+ Structuring and Accelerating Project Planning: Generating initial drafts of critical project plans and timelines by outlining a Work Breakdown Structure (WBS), suggesting key phases and milestones, and identifying potential task dependencies for common project types.+ Enhancing Data Analysis and Risk Identification: Analyzing project data, status reports, and team communications to proactively identify emerging risks and potential bottlenecks that could impact project timelines.+ Improving Stakeholder Communication: Drafting clear and concise stakeholder updates, presentations, and project announcements, ensuring targeted and effective communication across all levels of the organization.Mandatory Technical Skills & Competencies* 5+ years of IT project management experience, with at least 2 years managing infrastructure, configuration management, or application deployment projects.* Proven track record of successfully delivering complex, multi-team projects on time and within budget in enterprise environments.* Strong understanding of application lifecycle management, software deployment processes, and endpoint configuration management.* Experience with data analysis and reporting using Excel, Power BI dashboards, and other analytics platforms to drive project insights and decision-making.* Excellent stakeholder management skills with ability to influence and drive results across cross-functional global teams.* Strong prioritization, planning, and organizational skills with ability to manage multiple concurrent initiatives of varying sizes.* Outstanding verbal and written communication skills, including executive-level presentation and reporting capabilities.* Demonstrated problem-solving abilities and experience navigating complex technical and organizational challenges.* Self-motivated, reliable individual capable of working independently in a fast-paced, dynamic environment.* Proficiency with AI tools (e.g., ChatGPT, Microsoft Copilot) to enhance project management tasks, including generating status reports, drafting communications, analyzing project data, and identifying potential risks.Preferable Technical Skills & Competencies* PMP, PRINCE2, Agile/Scrum, or equivalent project management certification.* Experience with IT Service Management platforms, particularly ServiceNow for project tracking and ticketing workflows.* Familiarity with endpoint management and deployment tools such as SCCM/MCM, Intune, Active Directory, JAMF, or similar platforms.* Knowledge of application packaging, deployment methodologies, and configuration management best practices.* Experience managing large-scale software deployments in environments with 50,000+ endpoints.* Background working with distributed, global teams across multiple time zones.* Track record of presenting to and collaborating directly with Executive Leadership and business stakeholders.* Experience with system health monitoring, compliance reporting, and operational metrics tracking.* Familiarity with AI-powered tools for project management, automation, risk analysis, and data-driven decision-making.**Location:**Remote -Jalisco,MEXIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about