Associate Manager - Shared Services - Monterrey

Uber Freight; Xico; Presencial; MXN 30.000 - 36.000; Jornada completa

Descripción de la vacante

Uber Freight busca un Associate Manager - Shared Services en Monterrey para liderar un equipo y diseñar, ejecutar y reportar procesos estandarizados que aseguren un servicio de transporte de carga a tiempo y rentable. Se trabajará con stakeholders de EE. UU.

y/o Canadá en un entorno on-site, con foco en eficiencia y calidad de servicio. El candidato ideal debe usar datos estadísticos para impulsar mejoras y aplicar análisis de causa raíz para optimizar procesos y superar expectativas de

Formación

• Inglés avanzado, verbal y escrito.
• 3 años de experiencia en logística (gestión de transporte, brokerage, almacén, cadena de suministro, etc.) que demuestren crecimiento de responsabilidad.

Responsabilidades

• Supervisar las actividades diarias del equipo.
• Programar personal y distribuir cargas de trabajo con stakeholders de EE. UU. y/o Canadá.
• Cubrir funciones de producción hasta un 30% según necesidad.
• Asegurar que se alcancen metas diarias y medir rendimiento.
• Desarrollar, implementar y mantener procesos eficientes.
• Generar ideas para mejorar la eficiencia y la experiencia del cliente.
• Desarrollar y distribuir informes de desempeño para clientes e internos.
• Fortalecer relaciones dentro de la organización.
• Desarrollar al equipo mediante formación, proyectos y mentoría.

Conocimientos

Inglés avanzado

3 años de logística

Descripción del empleo

Associate Manager - Shared Services - Monterrey

Salary : $2,927 monthly

Empresa : Uber Freight

Tipo de empleo : Tiempo completo

Monterrey, Mexico

Descripción del trabajo - Associate Manager - Shared Services - Monterrey

Schedule: FT

Job Type: On-site

Salary Type: Salary

Job Level: M1

Req #: 2927

About the Role

The Associate Manager is responsible for managing a team while designing, executing, and reporting on standard work processes to ensure freight transportation service expectations are met and exceeded. The team is responsible for functions like planning and on-time delivery of customer freight while controlling costs and providing excellent customer communication. The ideal candidate can use statistical data to drive efficiency as well as root cause analysis tools to improve business processes and exceed customer expectations. This associate manager will work closely with stakeholders in the US and/or Canada. Cross-cultural collaboration is a must for manager and team members.

What the Candidate Will Do

• Supervise day-to-day activities of team members
• Schedule staff and distribute workload– work closely with US and/or Canadian stakeholdersto meet businessrequirements
• Associate managers may need to cover work for their team members and may have 30% of time dedicated to production responsibilities
• Ensure team members meet daily goals andmonitorindividual and team performance
• Develop,implementandmaintaineffective processes
• Proactively generate and share ideas that lead to process efficiency and customer experience improvement
• Develop and distribute customer and internal performance management reports
• Develop strong relationships acrossorganization
• Develop team members byprovidingtraining opportunities, projects,mentoringand coaching
• Create andmaintainstrong teamculture in line with Uber Freight values and behaviors

Basic Qualifications

• Advanced English, verbal and written
• 3 years of LOGISTICS (transportation management, brokerage, warehouse, supply chain, etc.) experience WITH increasing level of responsibility.

Preferred Qualifications

• Ability toanticipateand resolve problems using root cause analysis to prevent recurrence.
• Ability to establishpriorities, workindependentlyandproceedwithobjectiveswithout supervision.
• Excellent people skills, communication, and organizational skills.
• Forward thinking. Ability to envision and implement new concepts/strategies.
• Service Orientation (Commits to and enjoys providing exceptional service to internal and external customers).
• Strong senseof urgency and capable of working under pressure.
• The ability to work in a team environment.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com .

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.