Associate, Enrollment

Element Fleet Management México; Toluca; Híbrido; MXN 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Savings fund and savings account

Retirement plan with company contrib.

Grocery and restaurant vouchers

Support for sports activities

Medical and life insurance

Flexible schedules

Hybrid work model

Free parking

Descripción de la vacante

Element Fleet Management México is seeking an Enrollment Specialist to drive accurate program enrollment for new and existing clients, enabling precise billing and smooth onboarding. You will analyze enrollment changes and support program evolution with cross-functional teams.

The role requires strong Excel skills, meticulous attention to detail, and the ability to research and resolve issues independently in a hybrid work setting. Team collaboration and client focus are essential.

Formación

• High School Graduate or equivalent experience.
• Works well within a team and individually.
• Excellent Microsoft Excel skills.
• Ability to give attention to detail and prioritize work.
• Resourceful; able to research, resolve problems and make independent judgments.
• Ability to communicate effectively to internal stakeholders.
• Highly organized and deadline driven.

Responsabilidades

• Processing enrollment requests; correcting enrollment errors. Product specific support. Act as SME for products alignment.
• Collaboration with product areas on set-up details and program changes.
• Inter/ Intradepartmental Project execution and support, including onboarding training.
• Other duties as assigned.

Conocimientos

Teamwork

Attention to detail

Problem solving

Communication

Time management

Independent judgment

Educación

High School Diploma or equivalent

Herramientas

Microsoft Excel

Descripción del empleo

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

The objective of this position is to establish program enrollment for new and existing clients to enable billing with an elevated level of accuracy. As client’s enrollment needs change, the role will analyze and execute enrollment changes accurately for a portfolio of customers. As programs are created or evolve, the role will participate in focused projects to adjust enrollment as outlined.

• Processing enrollment requests; correcting enrollment errors Product specific support. Act as SME for products alignment
• Collaboration with product areas on set-up details and program changes
• Inter/ Intradepartmental Project execution and support, including onboarding training
• Other duties as assigned

Required

• High School Graduate or equivalent experience
• Works well within a team and individually
• Excellent Microsoft Excel skills
• Ability to give attention to detail and prioritize work
• Resourceful; able to research, resolve problems and make independent judgments
• Ability to communicate effectively to internal stakeholders
• Highly organized and deadline driven

Preferred

• Knowledge of Element products and services
• Continuous Improvement mindset; curiosity

What’s In It For You

At Element, we recognize our team's efforts with a competitive compensation package and benefits that go beyond legal requirements:

• Competitive base salary
• Annual bonus
• Savings fund and savings account
• Retirement plan with company contribution
• Grocery and restaurant vouchers
• Support for sports activities

Additionally, we offer non-monetary benefits that enhance your quality of life, serve the needs of you and your family and foster a culture of wellness: medical and life insurance, flexible schedules, a hybrid work model, and free parking.

We are a culture of innovation, empowerment, decision-making, and accountability.

Candidates must be willing to comply with a pre-employment background check.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [e-mail] or call 55 5018 7100.