Assistant Store Manager | Mexico City

Amiri; Ciudad de México; On-site; MXN 360,000 - 540,000; Full time

Job summary

AMIRI is seeking an Assistant Store Manager for its upcoming Mexico City location. The ASM will support store leadership, develop the team, ensure exceptional customer service, and uphold health & safety standards.

The role requires analyzing store metrics, managing inventory, and driving sell-through while collaborating with Corporate and HR to train staff. The ideal candidate has 3+ years in retail leadership and luxury retail familiarity.

Qualifications

• 3+ years of progressive retail leadership experience.
• Strong familiarity with the luxury market and opportunities/trends.
• Experience leading retail teams in a fast-paced environment.
• Demonstrated ability to foster a customer-service focused environment.
• Ability to multi-task with ease.
• Proficiency with the full Office platform.
• Brand awareness is highly preferred.

Responsibilities

• Maintain an active role on the selling floor, developing the team.
• Analyze store metrics including sales, inventory levels, and drop schedules.
• Lead high sell-through by stocking and preparing for new products with Corporate.
• Attend daily team meetings and motivate the team each day.
• Provide accurate and detailed reports to relevant parties.
• Collaborate with Retail Operations to ensure efficient store processes.
• Capture meaningful client data to build relationships and opportunities.
• Monitor the Client Management database and reporting.
• Understand relevant retail KPIs.
• Participate in team reviews and train staff on KPIs with corporate input.
• Ensure processes comply with laws, health & safety, HR best practices, and standards.
• Maintain a polished, professional work environment with integrity.
• Participate in sourcing, recruiting, and onboarding with HR.
• Support cross-department efforts for events and product launches.

Skills

Retail leadership

Customer service

Team development

Multitasking

Communication

Brand awareness

Tools

Microsoft Office

Job description

Purpose & Objective

AMIRI is looking for a talented Assistant Store Manager for its upcoming retail location in Mexico City! This key store leadership role will be responsible for supporting retail business objectives by achieving, maintaining, and driving the following:

• Exceptional Customer Service
• Commitment to Employee Development & Teambuilding
• Health & Safety Compliance
• Inventory Control
• Detail-Oriented in-Store Operations

Working alongside and reporting to the Store Manager, the ASM will be a strong and charismatic leader who thrives building relationships with both internal and external parties. The ASM will serve as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition. Our ideal ASM knows that quality customer service and a commitment to teamwork should never suffer, no matter how busy the location may be!

• Maintain an active and participatory role on the selling floor, working with and developing the team.
• Analyze store metrics – including sales, inventory levels, drop schedules, etc.
• Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product.
• Initiate or attend daily team meetings to communicate current business trends and relevant updates.Motivate the team each day!
• Provide accurate and detailed reports to relevant parties.
• Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently.
• Find relevant ways of capturing substantive and meaningful client data in an effort to build relationships and enhance client development opportunities.
• Monitor the monthly Client Management database and reporting.
• Keen understanding of relevant retail KPIs.
• Participate in team evaluations/check-ins/reviews.Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership.
• Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards.
• Promote a polished, professional, and positive work environment that fosters integrity & transparency.
• Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires.
• Provide meaningful support across all departments to facilitate community events/product launches/etc.
• 3+ years progressively responsible retail leadership experience.
• Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
• Experience leading retail teams in a fast-paced environment.
• Demonstrated ability to foster a customer-service focused environment.
• Ability to multi-task with ease.
• Proficiency with the full Office platform.
• Brand awareness highly preferred.

Who We Are:

Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand's intrinsic California spirit is deeply rooted in authenticity and creativity, with collections influenced by Hollywood and infused with West Coast music culture.

The brand's trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week and a growing international presence through an expanding network of flagship destinations.

AMIRI's culture and contemporary vision prioritize quality, creativity, and innovation across every facet of the business. Founder and Creative Director Mike AMIRI continues to safeguard and shape the artistic vision of the brand and design studio.

As the brand's presence expands globally and continues to emerge as one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is seeking visionary individuals with a creative and entrepreneurial mindset to join our team.