Operations Manager | Mexico City

AMIRI; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

AMIRI is seeking an organized Operations Manager for its upcoming luxury retail store in Mexico City. The role oversees all store operations, including inventory control, shipping/receiving, and safety compliance, with close partnership to Corporate Retail Operations to ensure SOP adherence.

Key duties include leading cycle counts, stock adjustments, and back-of-house efficiency; coordinating schedules with the GM/AGM; and training staff on operational policies. Luxury experience required.

Qualifications

• Minimum 3 years experience in luxury Operations.
• 3 years leadership experience required.
• Experience in luxury environment required.
• Proficient shipping and receiving experience.
• Excellent computer skills and proficient in MS Excel, Mac proficient.
• Excellent communication skills both verbal and written.
• Must work well under pressure and have the ability to multi-task.
• Ability to safely and consistently lift up to 25lbs without assistance.

Responsibilities

• Prepares for, leads, and performs all store inventories (cycle counts, reconciliations).
• Manages all stock adjustments.
• Manages all aspects of shipping and receiving.
• Creates a system that ensures the accurate movement of merchandise.
• Ensures the organization and efficient operation of all back of house space.
• Manages the processes of restocking the floor.
• Liaises with Retail Operations to address safety or maintenance needs.
• Serve as Store Safety Lead, completing monthly Safety trainings.
• Partners with GM or AGM to complete monthly schedules.
• Manage time and attendance of Operations/Stock team.
• Trains all staff (FOH & BOH) on compliance relating to all operational policies and procedures.

Skills

Operations leadership

Inventory control

Shipping & receiving

Communication

Multi-tasking

Safety awareness

Problem solving

Tools

MS Excel

Mac proficiency

Job description

Purpose and Objective

AMIRI is looking for an organized Operations Manager for its upcoming retail store in Mexico City! This role is responsible for overseeing all things operations-related in the location, including but not limited to: Inventory Control, Health & Safety Training, Shipping/Receiving, Auditing, etc. In partnership with Corporate Retail Operations, this role is key to keeping the store operationally compliant by ensuring processes/SOPs are followed.

Job Responsibilities and Duties:

• Prepares for, leads,and performsall store inventories (includingcycle counts and reconciliations of discrepancies).
• Manages all stock adjustments.
• Manages all aspects of shipping and receiving.
• Creates a system that ensures the accurate movement of merchandise.
• Ensures the organization and efficient operation of all back of house space.
• Manages the processes of restocking the floor.
• Liaisewith Retail Operations to address any safety ormaintenance needs.
• Serve as Store Safety Lead, completing monthly Safety trainings.
• Partners with GM or AGMto complete monthly schedules.
• Manage time and attendance of Operations/Stock team.
• Trains all staff(FOH & BOH) oncompliance relating to all operational policies and procedures.

Knowledge, Skills, and Ability Requirements:

• Minimum 3 years experience in luxury Operations.
• 3 years leadership experience required.
• Experience in luxury environment required.
• Proficient shipping and receiving experience.
• Excellent computer skills and proficient in MS Excel, Mac proficient.
• Excellent communication skills both verbal and written.
• Must work well under pressure and have the ability to multi-task.
• Ability to safely and consistently lift up to 25lbs without assistance.

Who We Are:

Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand's intrinsic California spirit is deeply rooted in authenticity and creativity, with collections influenced by Hollywood and infused with West Coast music culture.

The brand's trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week and a growing international presence through an expanding network of flagship destinations.

AMIRI's culture and contemporary vision prioritize quality, creativity, and innovation across every facet of the business. Founder and Creative Director Mike AMIRI continues to safeguard and shape the artistic vision of the brand and design studio.

As the brand's presence expands globally and continues to emerge as one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is seeking visionary individuals with a creative and entrepreneurial mindset to join our team.