Arquitecto de Crecimiento para PYMEs

Citigroup Inc.; Ciudad de México; Presencial; MXN 500.000 - 800.000; Jornada completa

Descripción de la vacante

Citigroup's Citi unit in Mexico City is seeking a Business Development Officer to attract, maintain and grow the SME client portfolio, delivering high-value advisory on segment products and ensuring a consolidated client relationship.

The role emphasizes achieving sales goals, identifying client needs, cross-selling, providing comprehensive advice, and complying with all policies and regulatory requirements while enhancing the client experience.

Formación

• Previous experience in selling financial products.
• Knowledge of financial products, especially credit to companies, sales techniques.
• Excellent communication skills and management of objections with customers to achieve effective sales

Responsabilidades

• Ensure compliance with the sales goals defined by the franchise, such as portfolio growth, cross-selling, attracting new customers and retaining current customers of its portfolio.
• Link existing clients by performing needs detection to achieve a greater Customer-Bank relationship.
• Offer a high value service.
• Comprehensive advice to SME clients seeking to solve all the needs of the company, positioning the bank as the 1st option in all the products that the client can acquire.
• Know and execute efficiently the campaigns and strategies defined by the franchise to boost sales growth.
• Execute the action plans agreed with the Area Coordinator to ensure compliance with the sales plan.
• Adequately scale deviations and action plans, generating effective communication with your immediate boss.
• Comply with the controls and regulations established by the institution.
• Visiting clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level.

Conocimientos

Sales experience

Financial products knowledge

Communication skills

Educación

Bachelor’s/University degree

Descripción del empleo

Citigroup's Citi unit in Mexico City is seeking a Business Development Officer to attract, maintain and grow the SME client portfolio, delivering high-value advisory on segment products and ensuring a consolidated client relationship.

The role emphasizes achieving sales goals, identifying client needs, cross-selling, providing comprehensive advice, and complying with all policies and regulatory requirements while enhancing the client experience.