Area Sales Manager

Vapotherm; Ciudad de México; On-site; MXN 800,000 - 1,000,000; Full time

Job summary

Vapotherm in Mexico City is seeking an Area Sales Manager to drive revenue growth, expand product adoption, and lead the sales process across hospitals and health systems. The role emphasizes fieldwork, education of clinicians, and cross-functional collaboration to support customer needs.

You will travel nationwide, engage with public and private health providers, manage tenders, and build durable relationships with hospital leadership and clinicians to sustain Vapotherm’s market position.

Qualifications

• University degree in biomed and clinical practice experience in respiratory therapy.
• Experience providing education in a hospital environment.
• Strong communication skills, verbal and written; relationship-building with healthcare professionals.
• Ability and willingness to travel overnight (70% of the time).

Responsibilities

• Hit assigned recurring revenue growth targets.
• Develop and implement a territory sales plan aligned with regional strategy with clear metrics.
• Build and strengthen relationships in the public market with stakeholders and government tenders.
• Expand and manage private market presence with healthcare providers.
• Own sales lifecycle, negotiations, tenders, and provide support for installation, validation and training.
• Maintain knowledge of customers, market trends, competitors, and report activities in CRM.
• Attend local and national medical meetings to support visibility and market presence.

Skills

Relationship management

Communication skills

MS Office

Education

Biomed degree

Job description

At Vapotherm, patients and the clinicians who treat them are our total focus.

The Area Sales Manager (ASM) holds a field-based position and is responsible for developing the sales funnel and growing revenue in the assigned territory, maximizing the adoption of Vapotherm products, and initiating and building sustainable relationships with customers. The ASM will report to the Mexico Country Manager and will work closely with sales, clinical, marketing, and other cross-functional partners to ensure superior customer education and support. The ASM must be able to plan and achieve business goals in a fast-paced environment. The ASM will work with health care providers in acute care and post-acute care hospitals and institutions.

Primary Responsibilities:

Fulltime role, with 90% dedicated to fieldwork and nationwide travel availability, responding to hospital requests for special shifts to support customer activities, including product transportation for demonstrations and device validations.

• Hit assigned recurring revenue growth targets.
• Develop and implement a territory sales plan aligned with the regional sales strategy, with clear guidelines and metrics to expand current business and achieve quarterly and annual revenue goals.
• Build and Strengthen Key Relationships in the Public Market: Identify and engage key stakeholders to build brand loyalty and drive product adoption, while developing and maintaining strategic partnerships with public health organizations to secure product inclusion in healthcare programs and government tenders and strengthen our position within public sector opportunities.
• Expand and Manage Private Market Presence: Identify and engage key stakeholders within the private healthcare sector to grow market share, foster brand loyalty, and drive adoption of our products.
• Ownership of Sales and Operational Processes: Take full responsibility for the sales lifecycle, sales negotiations, and tenders, while providing support for technical assistance, preventive maintenance, onsite device installation, customer validation, and device training.
• Maintain knowledge of key customers, market trends, industry competitors, and competitive strategies. Report all relevant activities, communications, and customer intelligence in Vapotherm's CRM system.
• Attend local and national medical meetings as necessary to support visibility and market presence.
• He/she interfaces with health care providers in acute care hospitals (NICU, PICU, AICU, ED) and with the government staff in the hospitals and health care institutions where Vapotherm may be utilized in the respiratory care process.
• Troubleshooting and Complaint Resolution: Provide responsive, solution-oriented support to address and resolve customer concerns, ensuring high levels of client satisfaction and operational continuity.
• Provide feedback to Product Development for enhancements to existing products and insights for the development of new products and product extensions.
• Share best practices and innovative ideas to drive Vapotherm's success.

Requirements:

• University degree in biomed and clinical practice experience in respiratory therapy.
• Four or more years of experience in a commercial role or sales support preferred.
• Minimum of two years of experience in respiratory or critical care or the respiratory medical device industry.
• Experience providing education in a hospital environment.
• Strong relationship management skills, including initiating and building sustainable relationships with customers (physicians, hospital leadership and other healthcare professionals)
• Ability and willingness to travel overnight (70% of the time)
• Strong communication skills, verbal and written.
• Computer skills including MSWord, Excel, PowerPoint and online applications
• Committed to ensuring superior customer satisfaction.
• Demonstrated success influencing clinical use of product in the hospital environment, particularly with novel technologies
• Current knowledge of respiratory therapies.

Demonstrated Attributes and Successes:

• High sales and accountability aptitude.
• Sales-minded
• A demonstrated passion for patient care & healthcare.
• Demonstrated ability to be hands-on.
• Open-minded.
• Team-oriented
• Customer-focused
• Time management abilities
• Flexible, adaptable.
• Ability to establish trust in working relationships.
• Full-time role, with 90% of working time dedicated to fieldwork. Requires availability for nationwide travel and special shifts requested by hospitals to support customer activities, including product transportation for demonstrations and device validations.
• While performing the duties of this job, the employee is regularly required to sit and/or stand for extended periods of time for meetings or work, travel to different locations via car or airplane, operate a motor vehicle, operate a personal computer, visually inspect reports/forms, conduct oral communication via telephone or in person, retrieve and return files, and occasionally lift up to 11 kilos.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.