Descripción de la vacante
A leading water technology company in Nuevo León is seeking an experienced professional to manage daily AR disputes activities. This role involves overseeing dispute resolution workflows, collaborating with Sales, Customer Service, and Finance stakeholders, and improving collection performance. The ideal candidate has a Bachelor's degree in Finance or a related field, 1-3 years of experience in AR Collections or Dispute Management, and strong communication skills. Join the team dedicated to innovative solutions for water management.
Formación
- 1-3 years of experience in AR Collections, Dispute Management, or related O2C roles.
- Experience interacting with Sales, Customer Service, and Finance stakeholders.
- Previous leadership experience (team lead or supervisory responsibilities) preferred.
Responsabilidades
- Oversee daily AR disputes activities including outreach, follow-up, prioritization, and aging management.
- Manage dispute resolution workflows, including root-cause identification and coordination.
- Communicate effectively with stakeholders across the Americas.
Conocimientos
Strong English communication skills
Negotiation skills
Customer relationship management
Data-driven decision making
Educación
Bachelor’s degree in Finance, Accounting, Business Administration or related field
Herramientas
HighRadius (CLS, DMS, EIPP)
SAP S/4HANA