Senior AR Disputes Analyst - Resolve & Optimize Cash

Xylem; Guadalupe; Híbrido; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

Xylem is seeking a Senior AR Disputes Analyst to onsite in Guadalupe. You will oversee daily dispute activities, coordinate with Sales, Customer Service, and Billing, and ensure prompt dispute resolutions to improve cash performance.

You will leverage HighRadius tools and SAP S/4HANA, while maintaining strong English communication with stakeholders across the Americas. The role requires 3–5 years in AR/Dispute management, a finance-related degree, and experience leading collaborative efforts to

Formación

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 3–5 years of experience in AR Collections, Dispute Management, or related O2C roles.
• Experience with HighRadius and SAP S/4HANA.
• Strong English communication and stakeholder collaboration skills.

Responsabilidades

• Oversee daily AR disputes activities including outreach, follow-up, prioritization, and aging management.
• Manage dispute resolution workflows, root-cause identification, and coordination with business partners.
• Support escalations related to large past-due balances, critical disputes, or customer experience issues.
• Collaborate with Sales, Customer Service, and Billing to resolve disputes and drive cash performance.

Conocimientos

English communication

Negotiation

Team leadership

Data-driven decision making

Conflict resolution

Results focus

Educación

Bachelor’s degree in Finance, Accounting, or Business Administration

Herramientas

HighRadius (CLS, DMS, EIPP)

SAP S/4HANA

Descripción del empleo

Xylem is seeking a Senior AR Disputes Analyst to onsite in Guadalupe. You will oversee daily dispute activities, coordinate with Sales, Customer Service, and Billing, and ensure prompt dispute resolutions to improve cash performance.

You will leverage HighRadius tools and SAP S/4HANA, while maintaining strong English communication with stakeholders across the Americas. The role requires 3–5 years in AR/Dispute management, a finance-related degree, and experience leading collaborative efforts to