Application Support / Oracle PL/SQL Developer

dxctechnology; Región Centro; Presencial; MXN 400.000 - 560.000; Jornada completa

Descripción de la vacante

DXC Technology is seeking an Application Support / Oracle PL/SQL Developer in Mexico to support and maintain business-critical applications. The role combines hands-on Oracle SQL/PL/SQL programming with production incident troubleshooting and continuous improvement across interfaces and batch processes.

The ideal candidate will have strong experience in application production support, database troubleshooting, and the ability to communicate professionally in English.

Formación

• Strong experience in Application / Production Support.
• Hands-on experience programming with Oracle SQL and PL/SQL.
• Experience developing or maintaining stored procedures, packages, functions, triggers, and complex SQL queries.
• Experience troubleshooting application and database-related production issues.
• Experience incident analysis, root-cause analysis (RCA), and problem resolution.
• Good understanding of relational databases and application/database integrations.
• Intermediate English level or higher, with the ability to communicate in a professional environment.

Responsabilidades

• Provide Application and Production Support for business-critical systems.
• Troubleshoot application incidents, identify root causes, and implement corrective solutions.
• Develop, maintain, and troubleshoot Oracle SQL and PL/SQL code.
• Work with stored procedures, packages, functions, triggers, and complex SQL queries.
• Analyze issues involving applications, databases, interfaces, batch processes, and integrations.
• Perform application maintenance, bug fixes, testing, and production implementations.
• Work with business users and technical teams to understand and resolve application issues.
• Support application enhancements and continuous improvement initiatives.
• Maintain technical documentation and support procedures.
• Participate in production deployments and post-production support when required.

Conocimientos

Application Support

Production Support

Oracle SQL

PL/SQL

Stored Procedures

Troubleshooting

Root Cause Analysis

Complex SQL

English Communication

Linux

Shell Scripting

Herramientas

Oracle Database

Linux

Descripción del empleo

Job Description:

We are looking for an Application Support / Oracle PL/SQL Developer to support and maintain business-critical applications.

The ideal candidate combines strong Application/Production Support experience with hands-on Oracle PL/SQL programming skills, with the ability to troubleshoot incidents, analyze application and database issues, and implement effective technical solutions.

Key Responsibilities

• Provide Application and Production Support for business-critical systems.
• Troubleshoot application incidents, identify root causes, and implement corrective solutions.
• Develop, maintain, and troubleshoot Oracle SQL and PL/SQL code.
• Work with stored procedures, packages, functions, triggers, and complex SQL queries.
• Analyze issues involving applications, databases, interfaces, batch processes, and integrations.
• Perform application maintenance, bug fixes, testing, and production implementations.
• Work with business users and technical teams to understand and resolve application issues.
• Support application enhancements and continuous improvement initiatives.
• Maintain technical documentation and support procedures.
• Participate in production deployments and post-production support when required.

Required Qualifications

• Strong experience in Application / Production Support.
• Hands-on experience programming with Oracle SQL and PL/SQL.
• Experience developing or maintaining stored procedures, packages, functions, triggers, and complex SQL queries.
• Experience troubleshooting application and database-related production issues.
• Experience performing incident analysis, root-cause analysis (RCA), and problem resolution.
• Good understanding of relational databases and application/database integrations.
• Intermediate English level or higher, with the ability to communicate in a professional environment.

Nice to Have

Experience in any of the following technologies or business areas will be considered a plus:

• Borland Delphi / Pascal.
• Visual Basic.
• Linux and shell scripting.
• Oracle Database Administration.
• .NET technologies.
• Experience supporting legacy applications.
• Knowledge of Mexican customs, import/export, or related business processes.

Ideal Profile

We are looking for a hands-on technical professional who is comfortable working in a production support environment while also performing development and application maintenance activities.

Strong experience in Oracle PL/SQL programming and Application Support will be prioritized. Experience with the additional technologies listed above is valuable but not required to be considered for the position.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.