Application Support / Oracle PL/SQL Developer

DXC Technology Philippines; Guadalajara; Presencial; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

DXC Technology is seeking an Application Support / Oracle PL/SQL Developer to support and maintain business-critical applications. The role blends production support with hands-on Oracle development to troubleshoot incidents, analyze issues, and implement effective technical solutions.

You will work with Oracle SQL/PLSQL, stored procedures, packages, functions, and complex queries, collaborating with business users and tech teams to ensure stable operations and continuous improvement.

Formación

• Experience in application/production support is required.
• Hands-on Oracle SQL and PL/SQL programming.
• Experience developing or maintaining stored procedures, packages, functions, triggers, and complex SQL.
• Experience troubleshooting production issues in applications and databases.
• Experience performing incident analysis and root-cause analysis (RCA).
• Strong understanding of relational databases and integrations.

Responsabilidades

• Provide Application and Production Support for business-critical systems.
• Troubleshoot incidents, identify root causes, and implement corrective solutions.
• Develop, maintain, and troubleshoot Oracle SQL and PL/SQL code.
• Work with stored procedures, packages, functions, triggers, and complex SQL queries.
• Analyze issues involving applications, databases, interfaces, batch processes, and integrations.
• Perform application maintenance, bug fixes, testing, and production deployments.
• Collaborate with business users and technical teams to resolve issues.
• Maintain technical documentation and support procedures.
• Participate in production deployments and post-production support when required.

Conocimientos

Oracle PL/SQL

Oracle SQL

Application Support

Incident Analysis

Root Cause Analysis

Relational Databases

Herramientas

Oracle Database

Descripción del empleo

Job Description: We are looking for an Application Support / Oracle PL/SQL Developer to support and maintain business-critical applications. The ideal candidate combines strong Application/Production Support experience with hands-on Oracle PL/SQL programming skills, with the ability to troubleshoot incidents, analyze application and database issues, and implement effective technical solutions.

Key Responsibilities

• Provide Application and Production Support for business-critical systems.
• Troubleshoot application incidents, identify root causes, and implement corrective solutions.
• Develop, maintain, and troubleshoot Oracle SQL and PL/SQL code.
• Work with stored procedures, packages, functions, triggers, and complex SQL queries.
• Analyze issues involving applications, databases, interfaces, batch processes, and integrations.
• Perform application maintenance, bug fixes, testing, and production implementations.
• Work with business users and technical teams to understand and resolve application issues.
• Support application enhancements and continuous improvement initiatives.
• Maintain technical documentation and support procedures.
• Participate in production deployments and post-production support when required.

Required Qualifications

• Strong experience in Application / Production Support.
• Hands-on experience programming with Oracle SQL and PL/SQL.
• Experience developing or maintaining stored procedures, packages, functions, triggers, and complex SQL queries.
• Experience troubleshooting application and database-related production issues.
• Experience performing incident analysis, root-cause analysis (RCA), and problem resolution.
• Good understanding of relational databases and application/database integrations.
• Intermediate English level or higher, with the ability to communicate in a professional environment.

Nice to Have

• Experience in any of the following technologies or business areas will be considered a plus: Borland Delphi / Pascal.
• Visual Basic.
• Linux and shell scripting.
• Oracle Database Administration.
• .NET technologies.
• Experience supporting legacy applications.
• Knowledge of Mexican customs, import/export, or related business processes.

Ideal Profile

We are looking for a hands-on technical professional who is comfortable working in a production support environment while also performing development and application maintenance activities. Strong experience in Oracle PL/SQL programming and Application Support will be prioritized. Experience with the additional technologies listed above is valuable but not required to be considered for the position.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.