Analyst, Total Rewards

Ingredion Incorporated; Región Centro; Presencial; MXN 400.000 - 640.000; Jornada completa

Descripción de la vacante

Ingredion Incorporated is seeking a Total Rewards Analyst to provide specialized administration of compensation and benefits, owning continuous improvement, vendor management and operational reporting. The role interfaces with Business HR and CoEs to enhance services across regions, including US/Canada.

Multilingual capabilities and data-driven decision making are valued. The position requires a university degree, 2–4 years in a service center, and proficiency with total rewards tools; travel

Formación

• University Degree or equivalent in a related field.
• 2 to 4 years service center experience with direct customer interaction.
• Familiar with total rewards tools and processes preferred.
• Proven time management skills and urgency.
• Ability to communicate effectively and build relationships.

Responsabilidades

• Administer compensation and benefits including processes and audits.
• Provide continuous improvement and service management for total rewards.
• Vendor management and reporting for US/Canada support.
• Manage retirement plan administration and data analysis.
• Collaborate with HR, CoEs and stakeholders to improve processes.

Conocimientos

Total rewards administration

Data analysis

Vendor management

MS Office

Communication

Analytical skills

English proficiency

Spanish

Portuguese

Educación

University Degree or equivalent

Herramientas

HR data tools

Total rewards tools

Descripción del empleo

Job Description

The Analyst Total Rewards is responsible for providing functional expertise and specialized administration of compensation & benefits. They will own and deliver continuous improvement, vendor management, operational reporting, and service management. They will interface with Business HR and CoEs to continuously improve services.

Core Responsibilities

• Compensations administration – Execute compensation processes between grade local to F, ad-hoc payments & BYOD for the US/CAN. Analyze job evaluations, administer equity reviews, job reclassifications, compensation adjustments, off-cycle salary increases, and market pricing.
• Benefits administrations – Research, analyze, and resolve benefit issues or inquiries escalated by the Customer Service Rep./Functional Specialists and other stakeholders for the US/CAN. Administer benefits including eligibility audits, new hire and new enrollment audits, termination, and life event changes, benefits reimbursement, only for the US/Canada.
• Audit processing – Work together with the Business HR and audits AIP Bonus Plan, request changes if necessary.
• Local transfer management – Assist with the benefits transfer process for employees transferring in and out of state or country (only for Canada).
• Retirement management – Manage retirement, retirement plan administration, quality control audits oversight, and implementation on plan design changes for the US/Canada.
• Benefits administration – Work with vendors to plan, administer, and resolve benefit, and retirement for the US/Canada.
• Compensations administration – Work together with the Business HR and CoE to continuously improve compensation & benefits administration processes, procedures, and technologies.
• Benefits management– Manage Benefits, Achieve Recognition and Global Mobility Invoices payment and follow up of each payment (Benefits only for the US/CAN).

Qualified candidates will have

Mandatory requirements

• University Degree or equivalent experience in a related field.
• 2 to 4 years service center experience with direct customer interaction.
• Familiar with total rewards tools and processes preferred.
• Proven time management skills, and a strong sense of urgency.
• Ability to quickly comprehend requirements and carry out transactions in accordance with set standards.
• Ability to establish effective professional working relationships.
• Problem-solving skills and a customer service orientation.
• Able to run reports and interpret data to conduct analysis.
• Consistent exercise of judgment and escalation as necessary to resolve problems.
• Strong work ethic, integrity, and personal accountability.
• Strong communication and interpersonal skills and a collaborative team spirit.
• Proficient use of applicable technology and MS Office.
• Demonstrated ability to communicate verbally and in writing.
• Multi-lingual fluency: English (Required) plus one or more of the following: Spanish, Portuguese.
• Limited travel. May require non-standard work hours.

Required behaviors and skills

• Experience in compensation & benefits administration.
• Demonstrates knowledge of employee compensation & benefits.
• Exhibits knowledge of HR operations.
• Possesses working knowledge of HR policies, practices, and procedures.
• Knowledge of general HR transactions.
• Prior experience with data management processes.
• Ability to handle multiple requests in a timely manner.
• Ability to manage complex requests within tight deadlines.
• Ability to resolve conflicts and mitigate difficult issues.
• Excellent analytical and problem-solving skills.
• Excellent organizational skills.
• Strong attention to detail.
• Strong customer service focus.
• Strong interpersonal and listening skills.
• Strong communication skills.
• Effectively manages ambiguity.
• Ability to maintain objectivity under pressure.
• Ability to handle confidential and sensitive information.

Company Culture

Relocation available: No. Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Ingredion is a leading global, plant-based ingredients solutions company. We make sweeteners, starches, nutrition ingredients and biomaterials that are used by customers in everyday products from foods and beverages to paper and pharmaceuticals. At Ingredion, we embrace possibilities and inspire each other to think big. Together, we are reimagining how we can make life better through our differentiated ingredients and innovative solutions.

We share an inspiring purpose — to make life better, for our colleagues, our customers, our communities, and the world. We belong to a culture of bold innovators, of people who believe that their skills, creativity, and passion can deliver solutions that can enhance people’s lives. We create what's next, transforming our imagination into innovation. We have a welcoming and collaborative environment to build and grow a career in a multinational company. Here, everyone can be their authentic selves and be part of a community of talented and caring people, interacting with professionals around the world, made up of varied backgrounds, cultures and industries.

We are encouraged to think differently and innovate through collaboration and experimentation. We are constantly imagining new ways to bring value to our customers, through new ingredients, solutions, and ways of working.