Analyst, GBS - Transportation

Kraft Heinz, Inc.; Ciudad de México; On-site; MXN 420,000 - 700,000; Full time

Job summary

Kraft Heinz is seeking an experienced Transportation Sr Analyst in Mexico City. The role supports Transportation & Logistics execution by tracking performance, identifying cost-saving opportunities, and driving improvements with data-driven recommendations.

You will monitor TMS queries, coordinate with carriers, and collaborate with Business Units and GBS partners to resolve issues and maintain KPI targets.

Qualifications

• Bachelor’s degree required in supply chain or related field.
• 1+ year of Transportation & Logistics experience in FMCG/CPG is preferred.
• Knowledge of transportation execution and ERP/TMS/WMS interfaces.

Responsibilities

• Oversee all Transportation Execution processes across regional distribution PODs.
• Daily monitoring and triage of TMS queries to optimize orders and ensure on-time shipments.
• Facilitate communications between internal customer groups and external carrier contacts to meet service level objectives.
• Monitor data flows between ERP, TMS, and WMS systems to ensure synchronization for successful transportation execution.
• Identify transportation capacity gaps and coordinate with the Transportation Capacity Planning team for corrective actions.
• Interact daily with off-site and on-site carriers to resolve service and capacity issues and escalate as needed.

Skills

Transportation planning

Data analysis

Stakeholder communication

FMCG experience

Problem solving

Education

Bachelor's degree in supply chain management, Engineering, Business

Tools

TMS

OTM

SAP

4Kites

Job description

-Job DescriptionAbout the positionWe have the perfect opportunity for an experienced Transportation Sr Analyst. The role will report to the GCC Transportation Manager (Global Capability Center). This is a hands-on role in a fast-paced environment where the successful candidate must demonstrate a strong ownership mindset, be ready to drive execution directly, and act as a problem solver.This role supports Transportation & Logistics execution by helping with track performance and identify opportunities to improve service and cost. You’ll work with the team to meet internal KPIs, investigate variances, and summarize findings into clear, practical recommendations. You’ll collaborate closely with Business Unit and GBS partners and work day-to-day with key stakeholders to support issue resolution, maintain strong follow-through on actions, and contribute to continuous improvement through accurate data, clear communication, and a hands-on mindset.In brief, you will be responsible for:All Transportation Execution processes across regional distribution POD’sDaily monitoring and triage of TMS queries to ensure orders are optimized, exceptions are resolved quickly, and shipments move on timeDaily monitoring of queries via TMS, ensuring orders are optimized & shipped on timeFacilitate communications/coordination between internal customer groups and external carrier contacts to ensure attainment of service level objectivesMonitor data flows between ERP system, TMS, and WMS systems to ensure synchronization for successful transportation executionIdentify Gaps in transportation capacity and initiate accurate measures with the Transportation Capacity Planning team.Daily interaction with off-site carriers and on-site carrier partners to resolve service and capacity issues with critical issues to management as needed.Identify opportunities across Transportation netwrk & activities to enable service & cost improvementQualificationsBachelor’s degree in supply chain management, Engineering, Business, or a related field1+ years of Transportation & Logistics experience, ideally in FMCG / food & beverage / CPG , with increasing scope and ownershipBasic knowledge of transportation execution and upstream/downstream dependencies (planning, customer/service impacts, warehouse interfaces)Basic knowledge in transportation systems and visibility tools ( TMS, OTM, SAP, 4Kites ), with the ability to troubleshoot data/process issues across ERP/TMS/WMS flowsDemonstrated ability to create continuous improvement and operational excellence using data (e.g., root cause analysis, KPI tracking, standard work)Good stakeholder communication skills, able to communicate effectively ideas and present themB2 or C1 English levelLocation(s)Mexico City - Antara Tower A - 5th Floor - Local OfficeKraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .