Analista de Quejas de Clientes - Calidad y Cumplimiento

Cardinal Health; Benito Juárez; On-site; MXN 420,000 - 660,000; Full time

Job summary

Cardinal Health in Mexico is seeking an experienced Quality Compliance professional to lead the application and teaching of new processes within a high‑stakes environment. You will work independently, guiding team members and solving complex quality issues, ensuring adherence to regulatory standards across the supply chain.

The role requires strong leadership and a proactive approach to risk mitigation, with the ability to operate without direct supervision while supporting continuous

Qualifications

• 6+ years of experience in quality compliance (preferred).
• High School Diploma, GED or technical certification in related field or equivalent experience (preferred).

Responsibilities

• Takes the lead in applying and teaching new processes and skills across a variety of assignments.
• Demonstrates comprehensive knowledge in the technical or specialty area.
• Applies knowledge beyond own area of expertise.
• Performs complex, technically challenging work within area of specialization.
• Preempts potential problems and provides effective solutions for the team.
• Works independently to interpret and apply company procedures to complete work.
• Provides guidance to less experienced team members.
• May have team leader responsibilities but does not formally supervise.

Skills

Leadership

Mentoring

Independent work

Problem solving

Education

High School Diploma or equivalent

Job description

Cardinal Health in Mexico is seeking an experienced Quality Compliance professional to lead the application and teaching of new processes within a high‑stakes environment. You will work independently, guiding team members and solving complex quality issues, ensuring adherence to regulatory standards across the supply chain.

The role requires strong leadership and a proactive approach to risk mitigation, with the ability to operate without direct supervision while supporting continuous