Analista de Quejas de Cliente

Cardinal Health; Benito Juárez; On-site; MXN 420,000 - 660,000; Full time

Job summary

Cardinal Health in Mexico is seeking an experienced Quality Compliance professional to lead the application and teaching of new processes within a high‑stakes environment. You will work independently, guiding team members and solving complex quality issues, ensuring adherence to regulatory standards across the supply chain.

The role requires strong leadership and a proactive approach to risk mitigation, with the ability to operate without direct supervision while supporting continuous

Qualifications

• 6+ years of experience in quality compliance (preferred).
• High School Diploma, GED or technical certification in related field or equivalent experience (preferred).

Responsibilities

• Takes the lead in applying and teaching new processes and skills across a variety of assignments.
• Demonstrates comprehensive knowledge in the technical or specialty area.
• Applies knowledge beyond own area of expertise.
• Performs complex, technically challenging work within area of specialization.
• Preempts potential problems and provides effective solutions for the team.
• Works independently to interpret and apply company procedures to complete work.
• Provides guidance to less experienced team members.
• May have team leader responsibilities but does not formally supervise.

Skills

Leadership

Mentoring

Independent work

Problem solving

Education

High School Diploma or equivalent

Job description

Mexico-Juarez Presource

Full time

20188908

What Quality Compliance contributes to Cardinal Health

Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.

Quality Compliance is responsible for the development and deployment of policies, procedures and programs designed to minimize risk, enable compliant business operations, products and services and drive uncompromised supply chain integrity.

Qualifications

• 6+ years of experience, preferred
• High School Diploma, GED or technical certification in related field or equivalent experience, preferred

What is expected of you and others at this level

• Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments
• Comprehensive knowledge in technical or specialty area
• Ability to apply knowledge beyond own areas of expertise
• Performs the most complex and technically challenging work within area of specialization
• Preempts potential problems and provides effective solutions for team
• Works independently to interpret and apply company procedures to complete work
• Provides guidance to less experienced team members
• May have team leader responsibilities but does not formally supervise

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driven insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future.

View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)

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