Analista Bilingüe Soc / Bilingual Soc Analyst

Cpkc; Monterrey; Vor Ort; MXN 201.000 - 357.000; Vollzeit

Benefits dieser Stelle

Health benefits

Incentive plan

Vacation plan

Zusammenfassung

CPKC in Monterrey, Mexico, requires a Security Operations Center specialist to monitor CCTV and access-control systems, respond to incidents, and coordinate with field responders. The role operates on a 24/7 rotating shift, ensuring timely communications and security reporting across the network.

Ideal candidates have 1–2 years in security operations, a high school diploma or technical training, and English proficiency. Benefits include health coverage, vacation, and an incentive plan.

Qualifikationen

• High school diploma or equivalent required.
• Technical diploma or college studies in security or related field preferred.
• 1-2 years in security operations center, alarm-monitoring or related roles preferred.
• Experience monitoring CCTV, alarms, and access-control systems desirable.
• English proficiency for bilingual positions is mandatory.

Aufgaben

• Monitor CCTV, access-control, intrusion alarms, GPS, and other security platforms to identify events and threats.
• Receive, assess, prioritize, document, and escalate incidents; activate emergency protocols as needed.
• Manage access credentials; issue, modify, suspend, and revoke in line with authorization policies.
• Prepare daily activity and incident reports, threat assessments, and security advisories.
• Support executive protection, travel security, investigations, and after-hours security needs.

Kenntnisse

Security operations

CCTV monitoring

Incident response

Access-control

English proficiency

Ausbildung

High school diploma

Technical diploma / college studies in security or related field

Tools

CCTV systems

Access-control systems

Alarms & intrusion systems

GPS platforms

Jobbeschreibung

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.

Description

Monitor, assess, document, and coordinate the response to security incidents and operational disruptions from the KSOC. The position supports the protection of CPKC employees, facilities, assets, and operations through continuous monitoring, security-system administration, timely communications, incident response, and security reporting.

Operates within a 24/7 rotating-shift environment and supports security operations throughout CPKC Network. The scope includes: monitoring security systems, administering access credentials, coordinating field resources, supporting emergency response, and preparing operational and intelligence reports.

Accountabilities

• Security Monitoring: Continuously monitor and operate CCTV, access-control, intrusion-alarm, GPS and fleet-tracking, communications, and other security platforms to identify security events, operational disruptions, and potential threats.
• Incident Response and Dispatch: Receive, assess, prioritize, document, and escalate security incidents; activate applicable emergency protocols; dispatch contract security personnel or other response resources; and maintain communication throughout the event.
• Access-Control Administration: Issue, modify, suspend, and revoke access credentials in accordance with established authorization requirements, while maintaining accurate records and supporting access-related reviews and investigations.
• Analysis and Reporting: Prepare daily activity reports, incident reports, threat assessments, advisories, security alerts, and operational analyses, and communicate relevant information to authorized stakeholders.
• Operational Security Support: Support executive-protection monitoring, travel-security activities, critical events, investigations, and after-hours security requirements, including the authorized retrieval and dissemination of CCTV footage.

Ideal Candidate Qualifications

Required

• High school diploma or equivalent required.
• Technical diploma or college-level studies in security, criminal justice, emergency management, information technology, communications, administration, or a related field preferred.
• An equivalent combination of education, specialized training, and relevant work experience may be considered.
• 1-2 years of experience in a security operations center, alarm-monitoring center, emergency communications center, dispatch environment, access-control function, physical security operation, or comparable role preferred.
• Experience monitoring CCTV, alarms, access-control systems, GPS platforms, or other security technologies is desirable.
• Experience in transportation, logistics, critical infrastructure, industrial operations, or a large corporate environment is considered an asset.
• Experience coordinating contract security personnel, field teams, emergency responders, employees, or service providers is considered an asset.
• Level of English, it´s mandatory for designated bilingual positions

Preferred

• Experience preparing incident reports, operational logs, security alerts, or management summaries is desirable.
• Experience receiving, assessing, documenting, and escalating incidents or emergency calls is preferred.

Working Conditions

• 5 working days x 2 free days / Mixed shifts (Daily & Night hours).
• The position requires extended periods of security-system monitoring and computer use, may be exposed to urgent, sensitive, or potentially distressing incident information, and must maintain confidentiality and operational readiness throughout each shift.

We Offer

• Complete health and welfare benefits package
• Competitive salary
• Incentive plan
• Vacation plan

EEO Statement

We value a culturally diverse workforce and are proud to be an equal opportunity employer while providing reasonable accommodations for all employees. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex gender identity, sexual orientation, national origin, disability status, or any other legally protected basis, in accordance with applicable law. The talent selection process for vacant positions at CPKC is governed by the principles established in its Labor Equality and Non-Discrimination Policy, and applies to all applicants internal and external alike. In addition, clinical tests and background check are not part of the final decision-making process during selection.