Air Logistics Operational Care Specialist

Kuehne+Nagel; Región Centro; On-site; MXN 420,000 - 640,000; Full time

Job summary

Kuehne+Nagel in Mexico's Freight Forwarding team invites you to coordinate air freight operations for technology sector clients, ensuring on-time, accurate shipping and close collaboration with airlines, carriers, and internal teams.

You will monitor progress, resolve delays, handle specialized cargo, and contribute to cost optimization and process improvements while supporting new accounts across the global technology network.

Qualifications

• Background in Freight Forwarding or Logistics.
• 1+ years of experience in Air Freight operations.
• Knowledge of air freight operations and transportation processes.
• Advanced English proficiency.
• Effective communication and teamwork skills.
• High attention to detail and ability to work under pressure.

Responsibilities

• Coordinate air freight operations for technology sector customers, ensuring timely and accurate shipments.
• Manage bookings and transportation activities with airlines, carriers, suppliers, and internal teams for smooth execution.
• Monitor shipment progress and proactively address delays or deviations.
• Coordinate handling and transportation of specialized cargo, ensuring compliance with requirements and regulations.
• Maintain clear communication with stakeholders to ensure visibility, service quality, and efficiency.
• Contribute to cost optimization and process improvements, and support new customer accounts.

Skills

Freight Forwarding

Logistics

Air Freight operations

Advanced English

Communication

Teamwork

Attention to detail

Work under pressure

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

• Coordinate air freight operations for customers in the technology sector, ensuring shipments are handled accurately and delivered within strict, time-sensitive deadlines.
• Manage bookings and transportation activities, working closely with airlines, carriers, suppliers, and internal teams to ensure smooth shipment execution.
• Monitor shipment progress and proactively identify, follow up on, and resolve delays or operational deviations to minimize disruptions.
• Coordinate the handling and transportation of specialized cargo, ensuring compliance with customer requirements and applicable air freight regulations.
• Maintain effective communication with internal and external stakeholders to ensure shipment visibility, service quality, and operational efficiency.
• Contribute to cost optimization, process improvements, and the successful implementation of new customer accounts.

What we would like you to bring

• Studies or background in Freight Forwarding, Logistics, or a related field are preferred.
• 1+ years of experience in Air Freight operations, preferably within the technology industry or supporting technology-sector customers.
• Knowledge of air freight operations and transportation processes.
• Advanced English proficiency.
• Effective communication and teamwork skills.
• High attention to detail and ability to work under pressure.

What's in it for you

• Join a leading global logistics company with a strong international network and opportunities for professional growth.
• Gain valuable experience in Air Logistics, supporting complex and time-critical supply chains within the global technology industry.
• Be involved in specialized technology cargo operations, contributing to the seamless movement of critical shipments around the world.
• Collaborate with international teams and stakeholders across a global logistics network.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.