AI Solution Specialist

Infoblox; Ciudad de México; Hybrid; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

IMSS social security

Paid time off

Bonuses

Savings fund

Job summary

Infoblox in Mexico City is seeking an AI Solution Specialist to design, deliver, and scale practical AI solutions that transform how teams work—from productivity and automation to decision support and AI-indexed workflows.

You will partner with IT, data, and security to connect solutions to the right data sources, translate business needs into practical AI designs, and drive pilots from discovery through production rollout.

Qualifications

• Foundational skills in business analysis, solutions consulting, project/program management, or operations analysis, with strong AI background and experience with automation or analytics.
• Proven ability to translate ambiguous business problems into practical technology or AI solutions with measurable outcomes.
• Hands-on experience with AI or automation platforms (Glean, Copilot, Copilot Studio, Power Automate, low-code).
• Strong skills in mapping workflows, defining requirements, and breaking work into testable steps.
• Comfort working with data to explore datasets, define KPIs, and interpret trends.
• Excellent written and verbal communication, capable of explaining AI concepts to non-technical stakeholders.
• Experience collaborating across business, IT, and data teams with influence without authority.
• Growth mindset and curiosity about emerging AI capabilities, with a track record of learning new tools.

Responsibilities

• Identify high-impact AI use cases and workflows that improve productivity and decision making.
• Translate business needs into AI solution designs, including agents, copilots, and automations.
• Design and configure AI agents and workflows using Glean, Copilot Studio, and Copilot Studio tools.
• Collaborate with IT, data, and security to connect solutions to systems and data sources.
• Build simple business cases and telemetry to track adoption and impact.
• Run pilots end to end from discovery to production rollout.
• Create guides and training moments to help teams adopt AI in daily work.
• Document reusable patterns and checklists for future AI solutions.

Skills

Business analysis

Solutions consulting

Project management

Operations analysis

Communication skills

Stakeholder management

Growth mindset

AI fundamentals

Education

Bachelor’s degree in business, information systems, computer science, or engineering

Master’s degree (MBA or similar) is a plus

Tools

Glean

Microsoft Copilot

Copilot Studio

Power Automate

low-code agents

Job description

At Infoblox, every breakthrough begins with a bold “what if.”
What if your ideas could ignite global innovation?
What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024—evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.

In a world where you can be anything, Be Infoblox.

AI Solution Specialist

We have an opportunity for an AI Solution Specialist to join our Business Strategy team in Mexico City reporting to the Strategic Programs Director. In this pivotal role, you will help design, deliver, and scale practical AI solutions that transform how Bloxers work — from productivity and automation to decision support and AI-indexed workflows. Collaborating closely with functional leaders, IT, operations, data and AI teams, and our AI Investment Office, you will translate real business problems into secure, production-ready AI solutions that deliver measurable value using enterprise platforms such as Glean and Microsoft Copilot.

Be a Contributor — What You’ll Do

• Identify and prioritize high-impact AI use cases and workflows across functions that improve productivity, cycle time, quality, or decision‑making
• Translate business needs into practical AI solution designs, including agents, copilots, automations, and analytics grounded in enterprise data
• Design and configure AI agents and workflows using platforms such as Glean, Microsoft Copilot, Copilot Studio, and approved third‑party AI tools
• Collaborate with IT, data, and security teams to connect solutions to the right systems and data sources, aligned to Infoblox AI governance and guardrails
• Build clear success metrics and lightweight business cases for AI solutions, and instrument telemetry to track adoption, time saved, quality, and financial impact
• Run pilots end to end — from discovery and scoping through testing, user feedback, iteration, and production rollout
• Use AI tools directly in your own work (e.g., GenAI copilots, RAG-based agents, analytics assistants) to accelerate analysis, content, documentation, and reporting
• Partner with enablement and change leaders to create simple how‑to guides, demo flows, and training moments that help teams adopt AI in daily work
• Document and share reusable patterns, prompts, architectures, and checklists so future AI solutions can be built faster and more consistently

Be Prepared — What You Bring

• Relevant foundational skills in business analysis, solutions consulting, project/program management, or operations analysis, as well as a strong AI background in AI and experience with automation or advanced analytics
• Proven ability to take ambiguous business problems and design practical technology or AI solutions that deliver measurable outcomes
• Hands‑on experience with AI or automation platforms (e.g., Glean, Microsoft Copilot, Copilot Studio, Power Automate, low‑code agents, or comparable tools)
• Strong skills in mapping workflows and processes, defining requirements, and breaking work into clear, testable steps
• Comfort working with data — using AI copilots, BI tools, or basic queries to explore datasets, define KPIs, and interpret trends
• Excellent written and verbal communication skills, with the ability to explain AI concepts, tradeoffs, and risks to non‑technical stakeholders
• Experience collaborating across business, IT, and data teams, and influencing stakeholders without direct authority
• Growth mindset and curiosity about emerging AI capabilities, with a track record of learning and applying new tools quickly
• Bachelor’s degree in business, information systems, computer science, engineering, or a related field; Master’s degree (e.g., MBA or similar) is a plus

Be Successful — Your Path

First 90 Days:Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

Six Months:

• Deliver 2–3 scoped AI solutions or agents from discovery through pilot that show clear time savings, quality gains, or decision improvements
• Establish a prioritized backlog of AI opportunities for focus areas, with value hypotheses, initial sizing, and agreed success metrics
• Set up basic dashboards or reports tracking adoption, usage, and impact for your solutions, using Rosie, Glean, or other analytics tools
• Build strong working rhythms with Business Strategy, IT, data and AI partners, and functional leaders in primary stakeholder groups

One Year:

• Own a portfolio of production AI solutions delivering sustained, quantified impact (hours saved, cycle‑time reduction, revenue or cost improvements, risk reduction)
• Standardize 2–3 reusable patterns or blueprints (e.g., summarization, reconciliation, intake triage, workflow orchestration) that other teams can adopt
• Serve as a trusted thought partner to leaders on where to apply AI next and how to balance ambition, feasibility, and risk
• Contribute to Infoblox’s AI operating model by sharing lessons learned, helping refine governance, and mentoring newer AI builders and champions

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

• Benefits designed to support your well-being and financial security, including IMSS social security coverage, paid time off, bonuses, and additional employee protections
• Employer‑supported savings fund with contributions designed to