AI Enablement Catalog & Playbook Lead

Corning Incorporated; Monterrey; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Great benefits above law

Growing environment that supports学习

Descripción de la vacante

Corning Incorporated in Monterrey is seeking a Product Catalog and Playbook Analyst to manage automation and documentation for AI Enablement offerings, guiding stakeholders on products, use cases, and adoption.

You will maintain catalogs in Gitlab and Sharepoint, develop playbooks and templates, organize information for usability, collaborate with product and business stakeholders, and drive content improvements.

Formación

• 5+ years of experience in documentation, knowledge management, internal enablement, content operations, or related work.

Responsabilidades

• Maintain the catalog of AI Enablement products, services, tools, and resources using repositories in Gitlab and Sharepoint.
• Document offerings in a clear and consistent format, including use cases, intended audiences, and access pathways.
• Develop and update playbooks, job aids, templates, and supporting guidance materials.
• Organize information to improve usability, findability, and consistency across materials.
• Partner with product, program, and business stakeholders to keep content current and aligned with evolving needs.
• Gather feedback on content effectiveness and recommend improvements.
• Support launch and adoption activities through documentation and enablement content.
• Help standardize content management practices, templates, and documentation conventions.

Conocimientos

Documentation

Knowledge management

Content operations

Translate complex concepts

Herramientas

Gitlab

CoPilot Studio

Agent Management

Descripción del empleo

Corning Incorporated in Monterrey is seeking a Product Catalog and Playbook Analyst to manage automation and documentation for AI Enablement offerings, guiding stakeholders on products, use cases, and adoption.

You will maintain catalogs in Gitlab and Sharepoint, develop playbooks and templates, organize information for usability, collaborate with product and business stakeholders, and drive content improvements.