AI-Driven Sourcing & Service Delivery Lead

3301 EDM S de RL de CV; Región Centro; Híbrido; MXN 800.000 - 1.100.000; Jornada completa

Descripción de la vacante

Genpact is hiring a Service Delivery Manager - Supply Chain - Procurement to lead end-to-end sourcing operations and ensure alignment with strategic procurement goals. The role emphasizes AI-powered transformation, vendor management, and cross-functional collaboration.

The ideal candidate will drive continuous improvement, monitor KPIs, and guide sourcing teams in delivering measurable value across global enterprises. Hybrid work is available in Mexico.

Formación

• Bachelor-level commerce, economics or finance background.
• MBA or Masters in analytics preferred for strategy roles.
• Experience with procurement, supply chain and AI-enabled solutions.
• Familiarity with governance, risk and compliance in sourcing.

Responsabilidades

• Lead end-to-end service delivery for sourcing operations, ensuring alignment with strategic procurement goals and business expectations.
• Drive operational excellence by implementing best practices, continuous improvement initiatives, and performance metrics across sourcing processes.
• Collaborate with cross-functional teams including category managers, finance, and legal to ensure seamless execution of sourcing strategies.
• Manage vendor relationships and performance, ensuring compliance with SLAs, risk mitigation, and value delivery.
• Provide leadership and guidance to sourcing teams, fostering a culture of accountability, innovation, and customer-centricity.
• Monitor and report on KPIs, proactively addressing issues and identifying opportunities for optimization.
• Support transformation initiatives and digital sourcing tools adoption to enhance efficiency and transparency.

Conocimientos

Artificial Intelligence

Business Process Management

Cloud Computing

Contract Management

Cost Management

Data Engineering

Data Literacy

Data Visualization

Experience Design

Generative AI

Insight Generation

Policy Governance

Procurement Analytics

Project Portfolio Management

Risk Governance

Sourcing and Procurement

Sourcing Strategic Thinking

Strategic Sourcing

Supplier Management

Supplier Relationship Management

Supply Chain Management

User Experience

Educación

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Herramientas

Cloud Platforms

Descripción del empleo

Genpact is hiring a Service Delivery Manager - Supply Chain - Procurement to lead end-to-end sourcing operations and ensure alignment with strategic procurement goals. The role emphasizes AI-powered transformation, vendor management, and cross-functional collaboration.

The ideal candidate will drive continuous improvement, monitor KPIs, and guide sourcing teams in delivering measurable value across global enterprises. Hybrid work is available in Mexico.