AI-Driven Salesforce Solution Architect

120 SFDC Mexico S. de R.L. de C.V.; Ciudad de México; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellbeing reimbursement

Parental leave

Adoption assistance

Fertility benefits

Trailhead training

Leadership coaching

Volunteer opportunities

Descripción de la vacante

Salesforce is expanding its Global Delivery Centre (GDC) LatAm by hiring a Solution Architect. You will design and configure Salesforce solutions aligned with customer requirements, ensuring optimal use of Salesforce products across multi-cloud environments in Mexico City and beyond.

You will collaborate with business and IT stakeholders, create prototypes, document requirements, and guide the team through UAT and Go-Live, while maintaining strong client relationships and a focus on automation

Formación

• 10+ years CRM experience.
• Ability to translate business requirements into implementation designs.
• Strong design skills to optimize user flows.
• Excellent written and visual communication skills.
• Self-directed with ability to manage complex processes.
• Experience with process modeling tools and methodologies.
• Knowledge of industry-specific processes is a plus.
• Proficiency in project management practices and data modeling.

Responsabilidades

• Engage with customers to understand business requirements and design Salesforce solutions.
• Scope end-to-end multi-cloud delivery with Salesforce products across environments.
• Create prototypes, POCs, and mockups to elicit and define requirements.
• Develop and own user stories and grooming for agile sprints and UAT/go-live.

Conocimientos

CRM experience

Business requirements

Design skills

Written communication

Self-directed

Process modeling

Industry knowledge

Project management

Data modeling

English proficiency

Educación

Bachelor-level degree or equivalent

Herramientas

Process modeling tools

Descripción del empleo

Salesforce is expanding its Global Delivery Centre (GDC) LatAm by hiring a Solution Architect. You will design and configure Salesforce solutions aligned with customer requirements, ensuring optimal use of Salesforce products across multi-cloud environments in Mexico City and beyond.

You will collaborate with business and IT stakeholders, create prototypes, document requirements, and guide the team through UAT and Go-Live, while maintaining strong client relationships and a focus on automation