Adobe CDP Developer

Cognizant; Ciudad de México; On-site; MXN 520,000 - 900,000; Full time

Job summary

Cognizant is seeking a proactive developer with 3+ years of experience in Adobe Campaign Classic, AJO, CDP, and AEP implementations. You will own solutions from requirements through design, development, testing, deployment, and optimization, serving as a steward of the Adobe ecosystem within a global context.

The role blends business and technical acumen, requiring the ability to navigate ambiguity, ground decisions in data, and influence roadmap direction for scalable outcomes.

Qualifications

• Overall 3+ years with Adobe Campaign Classic, AJO, CDP, AEP implementation.
• Relevant working experience in a communication platform or MarTech stack.
• Bachelor’s degree required; Master’s degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.).

Responsibilities

• Collaborate with Product Managers, Business Stakeholders, Marketing, Analytics, and Technology teams to understand business objectives and translate requirements into scalable technical solutions.
• Actively participate in requirements definition, solution design discussions, backlog refinement, and sprint planning activities.
• Provide technical guidance and recommendations to stakeholders, balancing business needs, platform capabilities, and long-term maintainability.
• Communicate technical concepts and constraints effectively to technical and non-technical audiences.
• Take end-to-end ownership of solutions from requirements through design, development, testing, deployment, monitoring, and optimization.
• Serve as a steward of the Adobe ecosystem, improving platform stability, scalability, performance, security, and efficiency.
• Drive root cause analysis and resolution of production issues with sustainable corrective actions.
• Ensure solutions align with architectural standards and data governance requirements.
• Monitor journeys, campaigns, and integrations to ensure business outcomes and health.
• Identify technical debt and recommend improvements for long-term sustainability.
• Define data structures, create journeys, craft personalized content, and monitor campaign performance in ACC/AJO/CDP.
• Create customer segments and tailor content in ACC/AJO/CDP.
• Optimize existing use cases and develop new ones in ACC/AJO/CDP.
• Implement real-time and scheduled delivery using edge-based triggers and behavioral data.
• Develop and implement custom solutions within AEP, including integrations with other systems.
• Troubleshoot performance and resolve issues across ACC/AJO/AEP solutions to optimize journeys.

Skills

Adobe Campaign

AJO

CDP

AEP

HTML/CSS/JavaScript

SQL

Education

Bachelor's degree

Master's degree

Tools

Adobe Campaign Classic

AJO

CDP

AEP

HTML/CSS/JavaScript

SQL

Job description

We are looking for a developer who is more than an executor of technical tasks. The ideal candidate is a proactive problem solver who takes ownership of their platform, understands the business context behind requirements, and drives solutions through their entire lifecycle. They are motivated to continuously learn, improve, and influence the success of both the technology and the business outcomes it supports.You're a builder at heart with strong technical knowledge, is process-oriented, analytical, and can get things done. In every challenge, you can find a solution.

You build great products. In a role that demands both business and technical acumen, you independently work through ambiguity to drive prioritization of opportunities. You ground your decisions in the data and know where to focus your efforts.

You build for the future. When setting direction for the short-term, you weigh the long-term impact of your roadmap across a complex, global organization. You can communicate how our work today will impact our digital maturity in the years to come.

Job Requirements

Education

• Bachelor’s degree required
• Master’s degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.)

Relevant Experience

• Experience
• Overall 3+ Years with Adobe Campaign Classic, AJO, CDP, AEP implementation.
• Relevant working experience in a communication platform or MarTech stack

Behavioural Skills

• Demonstrates curiosity and a passion for learning new technologies, capabilities, and industry best practices.
• Takes initiative to identify opportunities, solve problems, and improve processes without waiting for explicit direction.
• Continuously seeks feedback and uses it to improve technical expertise, delivery quality, and collaboration effectiveness.
• Possesses a strong sense of ownership and accountability for outcomes, not just assigned tasks.
• Exhibits a growth mindset and embraces challenges as opportunities for learning and innovation.

Knowledge

• Adobe certifications preferred.
• Ability to program in HTML/CSS/JavaScript
• Ability to write SQL queries
• Understanding of Email, SMS, PUSH, including responsive design principles, templating, and data schemas

Roles & Responsibilities

1. 1. Collaborate with Product Managers, Business Stakeholders, Marketing, Analytics, and Technology teams to understand business objectives and translate requirements into scalable technical solutions.
2. 2. Actively participate in requirements definition, solution design discussions, backlog refinement, and sprint planning activities.
3. 3. Provide technical guidance and recommendations to stakeholders, helping balance business needs, platform capabilities, architectural standards, and long-term maintainability.
4. 4. Communicate technical concepts, assumptions, constraints, and implementation impacts effectively to both technical and non-technical audiences.
5. 5. Take end-to-end ownership of solutions from requirements through design, development, testing, deployment, monitoring, and ongoing optimization.
6. 6. Serve as a steward of the Adobe ecosystem, proactively identifying opportunities to improve platform stability, scalability, performance, security, and operational efficiency.
7. 7. Drive root cause analysis and resolution of production issues, implementing sustainable corrective actions to prevent recurrence.
8. 8. Ensure solutions align with architectural standards, data governance requirements, and best practices.
9. 9. Monitor implemented journeys, campaigns, and integrations to ensure expected business outcomes and operational health.
10. 10. Proactively identify technical debt and recommend improvements that enhance platform capabilities and long-term sustainability.
11. 11. Defining data structures, creating and managing journeys, crafting personalized content, and monitoring campaign performance in ACC/AJO/CDP.
12. 12. Defining and creating customer segments based on various criteria to target specific groups with tailored content and experiences in ACC/AJO/CDP.
13. 13. Optimizing the existing use cases & create the new ones in ACC/AJO/CDP.
14. 14. Implement logic for real-time and scheduled delivery using edge based triggers and behavioral data.
15. 15. Develops and implements custom solutions within AEP, including integrations with other systems and applications.
16. 16. Troubleshooting & Issue Resolution: Monitor the performance across ACC/AJO/AEP solutions, proactively identify issues and provide timely resolutions. Troubleshoot any technical challenges and optimize journeys, workflows for enhanced efficiency.
17. 17. Manage and optimize data processes, ensuring high-quality data is available for campaign segmentation and targeting.
18. 18. Develop and execute testing strategies to validate solutions. Ensure that all developed functionalities meet quality standards before deployment.