Account Support Specialist

United Parcel Service, Inc.; Ciudad de México; On-site; MXN 240,000 - 360,000; Full time

Job summary

United Parcel Service, Inc. in Mexico City is seeking a Logistics Support Specialist to handle customer and vendor requests, process orders, and provide quotes while monitoring shipment status. You will analyze customer needs and deliver timely solutions within established procedures.

The role emphasizes accuracy, effective administrative support, and collaboration with teams to keep operations running smoothly in a fast-paced environment.

Responsibilities

• Receives incoming requests from customers and/or vendors
• executes orders
• provides quotes
• checks shipment status
• analyzes customer needs and provides solutions
• provides administrative or technical support to ensure effective on-going operations
• applies knowledge of established processes and procedures to execute with excellence
• performs administrative work with moderate supervision

Job description

United Parcel Service, Inc. in Mexico City is seeking a Logistics Support Specialist to handle customer and vendor requests, process orders, and provide quotes while monitoring shipment status. You will analyze customer needs and deliver timely solutions within established procedures.

The role emphasizes accuracy, effective administrative support, and collaboration with teams to keep operations running smoothly in a fast-paced environment.