(4067) Ai Tooling Engineer Sr

Alten México; Región Centro; Híbrido; MXN 480.000 - 750.000; Jornada completa

Descripción de la vacante

Cummins Inc. in Guadalajara, MX is seeking an Engineer - Collaboration Services Platform Automation Specialist to advance collaboration technologies across the Digital Workplace Platforms team.

You will define, build, and communicate technical and architectural vision for the platform to ensure systems meet business requirements and stay modern. Working closely with Platform Manager and engineers, you will drive automation of deployments, CI/CD pipelines, and platform monitoring, while ensuring

Formación

• Security, governance, and compliance considerations across collaboration platforms.
• Strong understanding of Microsoft 365 administration and related tools.
• Experience with automation and scripting for deployments and platform management.

Responsabilidades

• Define technical vision and architecture for the Collaboration Services Platform.
• Automate deployments, configuration, and monitoring using scripting tools.
• Support platform migrations, integrations, and modernization initiatives.

Conocimientos

Security & Compliance

Programming Principles

Data Principles

DevOps Practices

Solution Design

System Architecture

Technical Passion

Delivery Focus

Collaboration

Educación

Bachelor's Degree in CS/IT or related

Herramientas

Microsoft 365

Zoom

SharePoint

Teams

Box

Adobe Acrobat/Sign

Power Platform

PowerShell

Python

Bash

Microsoft Graph API

Descripción del empleo

Job Summary

Responsible to implement and maintains IT infrastructure components including servers, storage, and cloud services. Configures and supports systems to ensure reliability, availability, and performance in alignment with enterprise standards. Performs system monitoring, troubleshooting, and optimization activities while contributing to process improvements and operational documentation. Contributes to performance tuning, troubleshooting, automation and support critical business systems.

Key Responsibilities

Designs, Develops and Implements small to medium-scale automation solutions to improve efficiency, consistency, and accuracy of day-to-day operations across infrastructure environments. Prepares and maintains documentation of system configurations, workflows, and technical procedures for assigned systems or environments. Executes maintenance and monitoring activities to ensure system stability, availability, and performance. Contributes to the creation and maintenance of functional and technical specifications for assigned systems or components. Installs, configures, and integrates hardware, software, and infrastructure components across on‑premises and cloud environments. Creates and Maintains operational processes, identifies recurring issues, and implements corrective actions to optimize stability and efficiency within defined standards. Troubleshoots, monitors and resolves system and infrastructure issues using diagnostic tools and established processes. Designs and Implements system security measures, data backup procedures, and redundancy configurations according to defined standards. Conducts regular health checks, verifies backup integrity, and supports recovery operations to ensure system resilience and availability. Analyzes trends to identify potential performance issues and contributes to capacity planning activities under guidance. Implements routine adjustments to optimize resource utilization. Works with engineers, operations teams, reliability teams, product managers, and architects to support the integration of hardware, software, and infrastructure components.

Competencies

• Security & Compliance Principles - Applies standards, tools, and best practices to embed security, privacy, and compliance into the design/build/test/operate lifecycle for products, services, apps, systems, software, and configurations-balancing protection, efficiency, and cost.
• Programming Principles - Applies programming languages, frameworks, and patterns to design, write, configure, test, and maintain software/solutions/systems that are efficient, secure, scalable, and reliable.
• Data Principles - Governs, models, secures, implements, and observes data flows to ensure integrity, quality, and compliance-enabling trusted, scalable, cost-conscious data use.
• Modern Development Practices - Applies modern engineering practices and tools-such as Agile/DevSecOps, CI/CD, automated testing, and infrastructure as code-to accelerate delivery, improve quality, and reduce risk across the SDLC.
• Solution Design - Translate business requirements into integrated designs, architectures, patterns, and system interactions that deliver customer value and align with enterprise standards and subject-matter platforms.
• System Architecture- Creates and evolves architecture system blueprints developing reusable patterns and roadmaps to ensure scalability, resilience, security, and long-term efficiency.
• Demonstrating Mastery - Maintains essential knowledge and proficiency in relevant domains, tools, technologies, methodologies, or frameworks through targeted credentials and rigorous proficiency, future-proofing organizational skills against strategic needs.
• Strategic and Innovative Thinking - Evaluates business and technology trends, anticipates future needs, develops creative approaches, and frames innovations to shape strategy and create durable value with cost-aware innovation.
• Technical Passion & Drive - Models curiosity and excitement for technology by self-initiating continuous development, experimenting with emerging technologies, and identifying insertion opportunities that accelerate business performance.
• Driving Effective Outcomes - Takes ownership, acts with urgency, and initiates action to turn goals into clear plans, decisions, guardrails, and cadences while navigating ambiguity and change to drive momentum and deliver consistent results.
• Engaging with Impact - Communicates with clarity and purpose to align stakeholders, foster collaboration, build trust, and influence coordinated action across teams and functions to accelerate outcomes.
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.
• Ensuring Customer Success - Embraces a customer‑first mindset to deliver outcomes by linking customer needs and business priorities to aligned solutions, delivery, adoption, satisfaction, and realized value through sustained engagement that builds partnership and trust.

Education, Licenses, Certifications

College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Intermediate level of relevant work experience required. 3-5 years of experience.

Job Systems/Information Technology

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Exempt - Experienced

Relocation Package Yes

100% On-Site No

Culture

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.

We are looking for a talented Engineer - Collaboration Services Platform Automation Specialist to join our team specializing in Information Technology for our CUMMINS in Guadalajara, Jalisco, MX . (Hybrid role: 3 days on site, 2 days home office).

Job Summary

The Engineer - Collaboration Services Platform Specialist is a strategic technical role within the Digital Workplace Platforms team, focused on advancing collaboration technologies across Cummins. This role will define, build, and communicate technical and architectural vision for the Collaboration Services Platform to ensure systems and solutions are fit for purpose and meet business requirements. Working closely with the Platform Manager and other team members to ensure ongoing modernization and integrated collaboration platforms. This role is embedded within the Collaboration Services team, which supports platforms such as Microsoft 365, Zoom, Box, Adobe, and SharePoint.

Key Responsibilities

• Lead the technical vision and architectural strategy, providing technical support for end‑user issues and concerns for the Collaboration Services Platform (Microsoft 365, Zoom, Box, SharePoint, etc.) to ensure future scalability, performance, and compliance.
• Support in the Administration of Microsoft 365 (Outlook, Teams, SharePoint, Entra ID/Azure AD) , Zoom (Meetings, Zoom Phone, Zoom Rooms), Box , Adobe Acrobat/Sign , and Power Platform tools.
• Drive automation of deployments , configuration management, patching, license provisioning, user lifecycle management, and alerting using PowerShell, Python, or relevant scripting tools.
• Collaborate with Product Teams and Architects to ensure infrastructure aligns with Agile architecture and DevOps best practices , including Continuous Delivery Pipelines.
• Develop automation workflows for CI/CD pipelines, testing, and platform monitoring.
• Handle platform migrations , onboarding of acquired companies, and rationalization of collaboration technologies.
• Contribute to projects for Enterprise Content Management , PowerApps, and data integration.
• Partner with the Enterprise Monitoring and Automation Specialists to build intelligent alerting systems that preemptively address end‑user collaboration issues.
• Apply Systems Thinking and Requirements Engineering principles to assess technical feasibility, risk, and long‑term value of solutions.
• Maintain high performance, reliability, and user satisfaction standards while reducing operational overhead through automation.
• Ensure compliance with security, governance, and legal/regulatory policies affecting collaboration platforms and communications.

Unique Role Requirements

• Ability to work in a hybrid, globally distributed environment with cross‑functional stakeholders.
• Availability to support global collaboration platforms across multiple time zones, with occasional after‑hours work during critical migrations or upgrades.
• Strong problem‑solving mindset with a proactive, service‑oriented approach.
• Willingness to lead platform modernization and support legacy system transformation initiatives.
• Passion for enhancing digital employee experience and fostering innovation in the digital workplace.

Required Skills & Competencies

• Collaboration Platform Administration - Deep experience with Microsoft 365, Zoom, SharePoint, Teams, Box, and Adobe administration.
• Unified Communications Knowledge - Understanding of cloud VoIP, Zoom Phone, telephony infrastructure, and integration with other collaboration tools.
• Power Platform & APIs - Familiarity with Microsoft PowerApps, Power Automate, and Microsoft Graph API for platform customization and automation.
• Scripting & Automation - Strong PowerShell, Python, or Bash scripting skills, including deployment automation and system orchestration.
• Monitoring & Analytics - Ability to set up platform monitoring, track license usage, identify inactive accounts, and generate actionable reports.
• Network & Security Fundamentals - Basic‑to-intermediate understanding of network management.
• Agile Systems Thinking & Architecture - Approach systems holistically while guiding technical direction in Agile/SAFe environments.
• Customer focus - Strong troubleshooting, diagnostic, and problem‑solving skills
• Global Perspective - Comfortable working across cultures, regions, and time zones with a consistent commitment to user experience and enterprise