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Job Title: Business Developer

Location: Kuwait City

Employment Type: Full-time

About the Role

Qawam is seeking a proactive and strategicBusiness Developerto lead our efforts in identifying growth opportunities, optimizing internal systems, and driving forward the center’s expansion goals. The ideal candidate is a problem-solver, a systems thinker, and a self-starter who thrives in a fast-paced wellness-focused environment.

As a Business Developer, you will play a central role in shaping Qawam’s future—by enhancing internal performance, maximizing revenue opportunities, and helping establish a sustainable path for growth.

Key Responsibilities

Growth Strategy & Opportunity Hunting

• Identify and analyzelost or missed business opportunities, such as canceled clients, unconverted leads, or underutilized services.
• Developdata-driven strategiesto re-engage lost clients and improve client retention and satisfaction.
• Propose new revenue streams, service improvements, or client touchpoints to increase market presence.

Operational & Strategic Insight

• Review current internal processes and systems toidentify bottlenecks, gaps, or inefficiencies.
• Design and implement improvement strategies that enhance the overall client journey and backend workflows.
• Collaborate with the management team to align growth plans with Qawam’s long-term vision.

Vendor & Collaboration Development

• Research and recommendexternal service providers, platforms, or technologiesthat can boost performance (e.g., automation, marketing, CRM integrations).
• Initiate and manage collaborations with freelancers, agencies, and partners to support campaigns, marketing, and tech enhancements.

Reporting & Recommendations

• Track KPIs related to business growth (conversion, retention, cancellation rates).
• Provideactionable weekly and monthly reportswith insights, risks, and suggestions.
• Monitor competitor trends and industry shifts to keep Qawam ahead of the curve.

What We’re Looking For

• Strong strategic thinking and problem-solving skills.
• Previous experience in business development, strategy, or operations.
• Comfort working independently and taking ownership of outcomes.
• Excellent communication and analytical skills.
• Fluency in English and arabic
• Familiarity with CRM systems, reporting tools, and service-based businesses is preferred.

Skills

• Strong strategic thinking and problem-solving skills.
• Previous experience in business development, strategy, or operations.
• Comfort working independently and taking ownership of outcomes.
• Excellent communication and analytical skills.
• Fluency in English and arabic
• Familiarity with CRM systems, reporting tools, and service-based businesses is preferred.