Team Leader - Fishery

Majid Al Futtaim; Kuwait; On-site; KWD 7,800 - 12,000; Full time

Benefits offered by this job

Career growth in a regional leader

Friendly work environment

Collaborative team culture

Job summary

Majid Al Futtaim is seeking a Team Leader Fishery for our MAF Retail Hypermarket in Kuwait. You will oversee pricing policy, product assortment, and stock management to ensure an exceptional customer experience and sales targets.

The role requires strong communication, team leadership, and a focus on reducing waste while driving promotions with suppliers. Join a dynamic retail team in Kuwait.

Qualifications

• Diploma in Commerce or Finance is required.
• 3+ years in a Retail operations role.
• Pleasant, warm disposition with a customer service orientation.
• Clear communicator with strong interpersonal skills.
• People oriented and able to build team spirit and motivation.
• Detail oriented.

Responsibilities

• Oversee and implement the commercial policy for store pricing.
• Oversee the products assortment in the section.
• Negotiate internal promotions with suppliers to enforce discount image in the section.
• Monitor the NPS in the section and work on improvements.
• Ensure proper stock management including stock reports, value, and replenishment.
• Oversee displays to ensure correct pricing and Plano-gram implementation.

Skills

Customer service orientation

Clear communicator

People oriented & team motivation

Detail oriented

Pleasant & warm disposition

Team leadership

Retail operations experience

Education

Diploma in Commerce or Finance

Job description

JOB TITLE

Team Leader Fishery | MAF Retail | Hypermarket Kuwait

ROLE SUMMARY

The Team Leader Fishery is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service. Coaching and development is a critical responsibility to deliver an exceptional customer service within assigned section.

ROLE PROFILE

• Oversee and implement the commercial policy agreed for the store pricing.
• Oversee the products assortment in the section.
• Negotiate internal promotions with suppliers to enforce the image of discount inside the section Promo-Book.
• Monitor the NPS in the section work on improving areas that needs development.
• Ensure proper stock management (Preparing stock reports, stock value, control out of stock, stock replenishment orders and merchandise deliveries).
• Oversee and implement initiatives to ensure lowest waste and shrinkage ratio and control waste items report .
• Identify slow moving items and stock depreciation in order to help push their sales before expiry, if applicable.
• Manage and control displays to ensure correct pricing and Plano-gram is implemented at all times.

REQUIREMENTS

• Diploma in Commerce or Finance.
• 3+ years in Retail operations role.
• Pleasant and warm disposition with a customer service orientation.
• Clear communicator.
• People orientated and able to build team spirit and motivation .
• Detail orientated.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.