Store Manager - Lead Sales, Service & Growth

Al-Futtaim; Kuwait; On-site; KWD 12,000 - 18,000; Full time

Job summary

Al-Futtaim Retail is seeking a Store Manager to lead the store team and deliver exceptional customer experiences across in-store and online channels. You will drive sales, manage costs, and uphold high standards of service, visuals, and efficiency.

The role requires strong leadership, a focus on profitability, and the ability to coach a diverse team. The successful candidate will have a graduate degree, 10+ years in retail/F&B sales, and proven customer-facing skills.

Qualifications

• Strong leadership and team management experience.
• Proven ability to drive sales and profitability.
• Excellent communication and interpersonal skills.
• Proficiency in analyzing financial and performance data.

Responsibilities

• Deliver the sales plan for the store and identify opportunities to grow across departments.
• Lead a selling culture in-store and online channels, maximise footfall and MI-driven improvements.
• Maintain Ready to Trade Standards, visual merchandising and safe, clean store operations.
• Manage, coach and develop the team; plan staffing and succession; align with HR policies.

Skills

Strong leadership

Sales driven

Excellent communication

Data analysis

Education

Graduate university degree

Job description

Al-Futtaim Retail is seeking a Store Manager to lead the store team and deliver exceptional customer experiences across in-store and online channels. You will drive sales, manage costs, and uphold high standards of service, visuals, and efficiency.

The role requires strong leadership, a focus on profitability, and the ability to coach a diverse team. The successful candidate will have a graduate degree, 10+ years in retail/F&B sales, and proven customer-facing skills.