Luxury Retail Manager: Lead Store Growth & Service

Al Tayer Group Career site; Kuwait; On-site; KWD 20,000 - 31,000; Full time

Job summary

Al Tayer Group Career site is seeking a Retail Manager (store based) to lead store operations and drive exceptional customer experience across the GCC region. The role demands strong leadership to deliver targets, develop a high-performing team, and ensure brand standards in a luxury retail environment.

The ideal candidate will have 5-7 years of experience managing large-format or multiple profitable stores, with expertise in retail operations, sales, inventory, VM, and financial management.

Qualifications

• Graduate in any discipline.
• 5-7 years' experience managing a fast-paced, large-format or multiple profitable retail stores.
• Strong knowledge of retail operations, sales, inventory, VM and financial management.

Responsibilities

• Drive sales to achieve and exceed store targets through effective leadership and operational efficiency.
• Monitor and analyze store performance metrics, implementing strategies and action plans to develop the business.
• Ensure the store delivers an industry leading service culture at all times.
• Stay informed on market trends related to the industry, product categories, customer preferences, and competitor activity.
• Prepare sales analyses and reports on operational performance, market trends, competitor activities, and customer behaviour to support informed decision-making and brand strategy development.
• Track sales performance against forecasts, analyze trends and leverage insights to drive sales growth and maximize profitability.
• 360 P&L awareness and implement strategies to protect profit and manage cost lines.
• Recruit, train and retain a high-performing team.
• Oversee all aspects of stock management across the brand, ensuring compliance with procedures while guiding the team to achieve optimal stock levels and minimize loss.
• Collaborate with the visual merchandising team to ensure consistent implementation and maintenance of brand VM standards across all stores.
• Plan and execute sales promotions and marketing initiatives in alignment with operational guidelines, ensuring effective execution and maximum impact.
• Enforce and monitor compliance with store operations policies and procedures to maintain consistent and efficient operations
• Provide guidance and motivation to team members to drive high performance and quality output, while actively supporting their continuous development.

Skills

Retail Operations Management

Sales and Marketing

Coaching and mentoring

Inventory Management

Visual Merchandising

Financial Management

Education

Graduate in any discipline

Job description

Al Tayer Group Career site is seeking a Retail Manager (store based) to lead store operations and drive exceptional customer experience across the GCC region. The role demands strong leadership to deliver targets, develop a high-performing team, and ensure brand standards in a luxury retail environment.

The ideal candidate will have 5-7 years of experience managing large-format or multiple profitable stores, with expertise in retail operations, sales, inventory, VM, and financial management.