Store Manager

Majid Al Futtaim; Kuwait City; On-site; KWD 18,000 - 32,000; Full time

Benefits offered by this job

Friendly work environment

45k+ colleagues

Leadership Model

Job summary

Majid Al Futtaim in Kuwait seeks a seasoned Store Manager for its hypermarket operations. You will lead daily store activities, optimize stock, pricing, promotions, and customer service to achieve growth and profitability.

The role requires a Bachelor's in Business or related field and at least 8 years in retail, with 5 years in leadership. You will coach department managers and ensure compliance with standards and safety.

Qualifications

• Bachelor's Degree in Business Administration or a related field.
• Minimum 8 years of retail operations experience, including at least 5 years in a leadership role within hypermarkets or large-format retail.
• Strong commercial acumen with proven experience in driving sales and profitability.
• Excellent leadership, people management, and team development skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication, stakeholder management, and organizational skills.

Responsibilities

• Lead and execute hypermarket operational and commercial strategies in alignment with company objectives.
• Drive sales growth, profitability, and operational efficiency while maintaining cost control within approved budgets.
• Monitor commercial performance through data analysis and implement corrective actions to improve results.
• Oversee inventory management, stock availability, replenishment, and shrinkage reduction initiatives.
• Ensure pricing, promotions, and merchandising standards are implemented according to company guidelines.
• Maintain high standards of customer service, store presentation, hygiene, safety, and security.
• Develop, coach, and manage department managers and store teams to enhance performance and succession planning.
• Ensure compliance with company policies, operational procedures, health and safety standards, and regulatory requirements.

Skills

People leadership

Retail operations

Sales analytics

Stakeholder management

Communication skills

Strategic planning

Education

Bachelor's Degree in Business Administration or related field

Job description

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Store Manager | MAF Retail | Hypermarket Kuwait

ROLE SUMMARY

The Store Manager - Hypermarket is responsible for leading all store operations to achieve sales growth, profitability, operational excellence, and customer satisfaction. The role ensures effective stock management, compliance with company standards, people development, and the successful execution of commercial strategies while driving continuous business growth.

ROLE PROFILE

• Lead and execute hypermarket operational and commercial strategies in alignment with company objectives.
• Drive sales growth, profitability, and operational efficiency while maintaining cost control within approved budgets.
• Monitor commercial performance through data analysis and implement corrective actions to improve results.
• Oversee inventory management, stock availability, replenishment, and shrinkage reduction initiatives.
• Ensure pricing, promotions, and merchandising standards are implemented according to company guidelines.
• Maintain high standards of customer service, store presentation, hygiene, safety, and security.
• Develop, coach, and manage department managers and store teams to enhance performance and succession planning.
• Ensure compliance with company policies, operational procedures, health and safety standards, and regulatory requirements.

REQUIREMENTS

• Bachelor's Degree in Business Administration or a related field.
• Minimum 8 years of retail operations experience, including at least 5 years in a leadership role within hypermarkets or large-format retail.
• Strong commercial acumen with proven experience in driving sales and profitability.
• Excellent leadership, people management, and team development skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication, stakeholder management, and organizational skills.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.