Security Guard at Four Seasons

Four Seasons; Kuwait City; On-site; KWD 6,000 - 9,000; Full time

Benefits offered by this job

Accommodation

Complimentary hotel stays

Meals

Transport to work

Social events

Work authorization support

Job summary

Four Seasons Kuwait City is seeking a security officer to protect guests, colleagues and property, enforce hotel rules, and respond to emergencies across the hotel.

The ideal candidate has at least 3 years in a similar five‑star hotel role, strong English communications, excellent customer service, and teamwork. Arabic is a plus. This is a full‑time position with housing, complimentary hotel stays, meals, transport, social events and work‑authorization support.

Qualifications

• Minimum 3 years of experience in a similar role in a five‑star luxury hotel.
• Strong command of English, reading, writing and speaking.
• Arabic language skills are a plus.

Responsibilities

• Protect guests, colleagues and property; monitor safety of guests and premises.
• Enforce hotel rules, regulations and policies; follow safety standards.
• Respond to emergencies and support Fire/Life Safety procedures.
• Provide training as required to promote safety awareness.
• Mediate non‑emergency security calls and incidents when needed.

Skills

English proficiency

Arabic language

Customer service

Communication skills

Teamwork

Job description

Four Seasons Kuwait Location: Kuwait City, Kuwait City, Kuwait widget: Full time

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort‑like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five‑Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air‑conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.

What you will do

• Assist hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds.
• Enforce hotel rules, regulations and policies as well as the departments’ rules, policies and standards.
• Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls.
• Assist in the Fire Command center when needed.
• Complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards.
• Able to walk/run up stairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Respond properly in any hotel emergency safety situation.
• Respond to and mediate all non‑emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.

What you bring

• Minimum 3 years of previous experience in similar role in a five‑star luxury hotel.
• Strong command of English, including reading, writing, and speaking.
• Knowledge of Arabic is a plus.
• Excellent customer service, attention to details and communication skills.
• Works well in a team environment, ability to multitask and work effectively under pressure

What we offer

• Full board shared living accommodation in a high quality, well‑resourced compound
• Complimentary nights at FS Hotels worldwide
• Regular social and sporting events
• Paid home leave tickets
• Quality employee meals
• Free transportation to and from work
• Work Authorization hotel will apply for the work authorization for the successful candidate