Security Officer

Four Seasons; Kuwait City; On-site; KWD 4,500 - 7,600; Full time

Benefits offered by this job

Full board accommodation

Complimentary hotel nights

Social events

Home leave tickets

Employee meals

Free transport

Job summary

Four Seasons Kuwait City is seeking a Security professional to safeguard guests and property in our luxury hotel. You will enforce hotel rules, respond to emergencies, and coordinate with the Emergency Response team to ensure a safe guest experience.

Requirements include 3+ years in a five-star hotel, strong English communication, outstanding service, and the ability to multitask under pressure. Arabic is a plus.

Qualifications

• Fluent English, reading/writing/speaking.
• Excellent guest service and attention to detail.
• Ability to work well in a team and under pressure.

Responsibilities

• Assist hotel team to protect guests, property, and grounds; enforce rules and standards.
• Promote safety awareness and training as needed.
• Respond to emergency calls and support Fire Command center.
• Implement safety policies and procedures.

Skills

English proficiency

Customer service

Teamwork

Multitasking under pressure

Communication

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A resort-like sanctuary in Kuwait's heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder - the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating - you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.

What You Will Do

• Assist hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds. Enforce hotel rules, regulations and policies as well as the departments’ rules, policies and standards.
• Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls.
• Assist in the Fire Command center when needed.
• Complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards.
• Able to walk/run up stairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Respond properly in any hotel emergency safety situation.
• Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.

What You Bring

• Minimum 3 years of previous experience in similar role in a five-star luxury hotel.
• Strong command of English, including reading, writing, and speaking. Knowledge of Arabic is a plus.
• Excellent customer service, attention to details and communication skills.
• Works well in a team environment,ability to multitask and work effectively under pressure

What We Offer

• Full board shared living accommodation in a high quality, well-resourced compound
• Complimentary nights at FS Hotels worldwide
• Regular social and sporting events
• Paid home leave tickets
• Quality employee meals
• Free transportation to and from work

Work Authorization

Hotel will apply for the work authorization for the successful candidate