Sales Associate

Al-Tuhoo General Trading & Contracting Co.; Kuwait; On-site; KWD 30,000 - 42,000; Full time

Job summary

Al-Tuhoo General Trading & Contracting Co. in Kuwait seeks a Sales Associate to support trading activities in construction materials and tea products.

The role is on-site in Shuwaikh, assisting customers, preparing quotations, processing orders, and coordinating with warehouse and logistics teams to ensure timely deliveries. The successful candidate will engage with customers, maintain product displays, and support promotions while updating pricing and stock information.

Qualifications

• Customer service experience in retail or trading environments.
• Sales and negotiation skills to identify needs and upsell products.
• Basic business and administrative tasks like orders, records, and inventory support.
• Strong English communication; Arabic is a plus.
• Familiarity with construction materials, hardware, or FMCG trading environments is preferred.
• Diploma or bachelor’s degree in business/marketing is beneficial.
• On-site work in Shuwaikh and ability to stand for extended periods.
• Willingness to learn company-specific systems.

Responsibilities

• Engage with customers in person and by phone; respond to inquiries and provide product information.
• Prepare quotations and process orders; coordinate with warehouse and logistics teams.
• Follow up on deliveries to ensure timely and accurate fulfillment.
• Maintain product displays and update pricing and stock information.
• Support promotional activities to drive sales and maintain accurate sales records.
• Collaborate with the sales team to meet targets and nurture long-term customer relationships.

Skills

Customer service

Sales negotiation

Administrative skills

English language

Retail/trading experience

On-site work

Education

Diploma in Business/Marketing

Bachelor's degree (beneficial)

Tools

POS systems

MS Office

Job description

Company Description

Al-Tuhoo General Trading & Contracting Co. is a long-established Kuwaiti company that began in the 1950s as a supplier of canned food and beverages and has steadily grown its presence across the Gulf region. Over the decades, the company expanded from foodstuffs into real estate, construction, and building materials, supporting significant physical and commercial growth. Today, it is a major player in the construction materials industry in Kuwait, importing products from leading brands across Europe and Asia and representing many international names such as Pattex-Henkel, Polybit, and Gale Pacific. Al-Tuhoo also continues its legacy in the tea trade, importing premium teas from Sri Lanka and India and holding top global franchises such as Premier Tea and Golden Arrow-Finlays. The company remains focused on continuous growth and strengthening its position in both construction materials and specialty tea markets.

Role Description

The Sales Associate is a full-time, on-site role based in Shuwaikh, supporting the company's trading activities in construction materials and tea products. The role involves engaging with customers in person and by phone, responding to inquiries, providing product information, and ensuring a professional and welcoming experience. The Sales Associate will prepare quotations, process orders, coordinate with the warehouse and logistics teams, and follow up on deliveries to ensure timely and accurate fulfillment. Daily tasks include maintaining product displays, updating pricing and stock information, and supporting promotional activities to drive sales. The role also requires maintaining accurate sales records, assisting in inventory checks, and collaborating with the wider sales team to meet targets and support long-term customer relationships.

Qualifications

• Candidates should possess strong customer service and interpersonal skills, with the ability to build and maintain professional relationships.


• Candidates should possess sales and negotiation skills, including the ability to identify customer needs and recommend suitable products.


• Candidates should possess basic business and administrative skills, such as order processing, record keeping, and inventory support.


• Candidates should possess communication skills in English; Arabic language skills are highly beneficial.


• Candidates should possess familiarity with retail or trading environments, ideally in construction materials, hardware, or FMCG.


• Relevant qualifications such as a diploma or bachelor's degree in business, marketing, or a related field are beneficial.


• Ability to work on-site in Shuwaikh, stand for extended periods, and handle moderate physical activity associated with product handling.


• Proficiency in basic computer applications (e.g., email, spreadsheets, POS systems) and a willingness to learn company-specific systems.