Sales Assistant | Retail

Al Futtaim; Kuwait City; On-site; KWD 2,800 - 3,900; Full time

Job summary

Al Futtaim Private Company LLC in Kuwait City is seeking a Sales Assistant to drive sales and deliver a positive customer experience across our fashion retail environment. You will perform various store operations and assist management to meet daily targets while adhering to brand standards.

Minimum required is a High School Diploma with at least 2 years in retail sales. Strong communication, teamwork, and the ability to stand for long periods are essential to succeed in this role.

Qualifications

• Education: High School Diploma or equivalent.
• Minimum 2 years of Retail Sales experience.
• Excellent verbal communication and customer service skills.

Responsibilities

• Drive sales generation and deliver positive customer experience.
• Maintain store standards, cleanliness, and safety.
• Process transactions accurately at the cash wrap.
• Engage with customers and provide product information.

Skills

Retail sales

Customer service

Store operations

Brand management

Education

High school diploma

Tools

Cash handling

Job description

Location: Kuwait, KW Company: Al Futtaim Private Company LLC Job Requisition ID: 176348

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role: The Sales Assistant is responsible for sales generation and delivering a positive customer experience, andfor a variety of operational duties as assigned by the store management team.

What you will do:

• Store Safety Creates a sparkling, clean, and organized environment by maintaining store standards and cleanliness.
• Excellent Customer Service Creates a positive first impression for the customer through an energetic attitude and adhering to thedress code Greets customers immediately upon entering the store with a smile and a sincere non-business-likegreeting Provides customers with current, relevant information about the product. Sincerely thank all customers for shopping as they exit the store and invite them back.
• Quality Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrapcleanliness, and attempt to add on to the sale.
• Administrative Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

Required Skills

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation impacts of potential threats and competitors.

What equips you for the role:

Minimum Qualification and Knowledge:

• Education High School Diploma or equivalent
• Minimum Experience: Minimum 2 years of Retail Sales experience.

Job-Specific/Technical Skills required to complete the tasks:

• Good verbal communication skills
• Some heavy lifting
• Ability to stand for a minimum of 8 hours
• Strong Customer Service