Retail Sales Associate: Customer-First Experience

Al Futtaim; Kuwait; On-site; KWD 4,500 - 5,600; Full time

Job summary

Al-Futtaim in Kuwait is seeking a Sales Assistant to drive sales generation and deliver a positive customer experience across the store.

You will greet customers, provide current product information, maintain a sparkling, organized environment, handle cash wrap duties, and assist with basic administrative tasks. The role requires a high school diploma, at least two years of retail experience, strong verbal communication, and the ability to stand for eight hours and perform light lifting.

Qualifications

• High School Diploma or equivalent required.
• At least 2 years of retail sales experience.
• Excellent verbal communication and customer service skills.
• Ability to stand 8 hours and perform some heavy lifting.

Responsibilities

• Store Safety: Create a sparkling, clean, and organized environment by maintaining store standards and cleanliness.
• Excellent Customer Service: Greet customers immediately upon entering the store with a smile and provide current, relevant product information.
• Quality: Provide quality service in the fitting rooms, maintain cash wrap cleanliness, and assist with upsell opportunities.
• Administrative: Process transactions efficiently at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.

Skills

Verbal communication

Customer service

Stand for long hours

Heavy lifting

Education

High School Diploma or equivalent

Job description

Al-Futtaim in Kuwait is seeking a Sales Assistant to drive sales generation and deliver a positive customer experience across the store.

You will greet customers, provide current product information, maintain a sparkling, organized environment, handle cash wrap duties, and assist with basic administrative tasks. The role requires a high school diploma, at least two years of retail experience, strong verbal communication, and the ability to stand for eight hours and perform light lifting.