Retail Sales Associate: Delight Customers & Upsell

Al-Futtaim; Kuwait; On-site; KWD 2,200 - 3,600; Full time

Job summary

Al-Futtaim Retail Kuwait is seeking a Sales Assistant to create an inviting store environment and deliver exceptional customer experiences. You will present up-to-date product information, greet customers warmly, and support upselling while ensuring accuracy in cash handling and database updates.

The role requires 1-2 years of retail sales experience and a high school diploma, with a collaborative team mindset and strong communication skills to excel in a fast-paced consumer environment.

Qualifications

• High school diploma or equivalent.
• 1-2 years retail sales experience.
• Excellent communication skills or customer service oriented.
• Knowledge of basic customer service practices.

Responsibilities

• Maintain store standards and cleanliness.
• Greet customers with a smile and friendly greeting.
• Provide current product information to customers.
• Assist fitting rooms and upsell opportunities.
• Handle cash transactions accurately at the cash wrap.
• Maintain cash wrap cleanliness and capture customer data in the database.
• Thank customers and invite them to return.

Skills

Excellent verbal communication

Customer service orientation

Teamwork

Cash handling

Education

High School Degree

1-2 years retail sales experience

Good verbal communication skills

Knowledge of basic customer service practices

Job description

Al-Futtaim Retail Kuwait is seeking a Sales Assistant to create an inviting store environment and deliver exceptional customer experiences. You will present up-to-date product information, greet customers warmly, and support upselling while ensuring accuracy in cash handling and database updates.

The role requires 1-2 years of retail sales experience and a high school diploma, with a collaborative team mindset and strong communication skills to excel in a fast-paced consumer environment.