Sales Assistant | Retail

Al Futtaim; Kuwait; On-site; KWD 4,500 - 5,600; Full time

Job summary

Al-Futtaim in Kuwait is seeking a Sales Assistant to drive sales generation and deliver a positive customer experience across the store.

You will greet customers, provide current product information, maintain a sparkling, organized environment, handle cash wrap duties, and assist with basic administrative tasks. The role requires a high school diploma, at least two years of retail experience, strong verbal communication, and the ability to stand for eight hours and perform light lifting.

Qualifications

• High School Diploma or equivalent required.
• At least 2 years of retail sales experience.
• Excellent verbal communication and customer service skills.
• Ability to stand 8 hours and perform some heavy lifting.

Responsibilities

• Store Safety: Create a sparkling, clean, and organized environment by maintaining store standards and cleanliness.
• Excellent Customer Service: Greet customers immediately upon entering the store with a smile and provide current, relevant product information.
• Quality: Provide quality service in the fitting rooms, maintain cash wrap cleanliness, and assist with upsell opportunities.
• Administrative: Process transactions efficiently at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.

Skills

Verbal communication

Customer service

Stand for long hours

Heavy lifting

Education

High School Diploma or equivalent

Job description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Sales Assistant is responsible for sales generation and delivering a positive customer experience, andfor a variety operational duties as assigned by the store management team.

What you will do:

• Store Safety Creates a sparkling, clean, and organized environment by maintaining store standards and cleanliness.
• Excellent Customer Service Creates a positive first impression for the customer through an energetic attitude and adhering to thedress code Greets customers immediately upon entering the store with a smile and a sincere non-business-likegreeting Provides customers with current, relevant information about the product. Sincerely thank all customers for shopping as they exit the store and invite them back.
• Quality Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrapcleanliness, and attempt to add on to the sale .
• Administrative Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

What equips you for the role:

Minimum Qualification and Knowledge:

• Education High School Diploma or equivalent
• Minimum Experience: Minimum 2 years of Retail Sales experience.
• Job-Specific/Technical Skills required to complete the tasks: Good verbal communication skills
• Some heavy lifting
• Ability to stand for a minimum of 8 hours
• Strong Customer Service